BlankCanvasbyPotter
Specialty Handcrafted & Engraved Items
Announcement
Thank you for visiting our shop! Please read below!
**IMPORTANT INFORMATION—> Please check processing times on each item before ordering to see the ship by date. As of now, ALL Shot Board items are at a 2 week processing plus shipping times. If you have a deadline, please contact us beforehand to check the arrival probability and or rush options available as cancelations after 24 hours are not an option.**
*Once a rush order is placed, our 24 hour policy does not apply as we get started on production immediately*
SHOP ANNOUNCEMENT:
Welcome to Blank Canvas by Potter, where we make unique items for all occasions specializing in wood working, wood burning & glass engravings!
**Please read full descriptions on items before ordering in case there are special instructions**
SHIPPING *PLEASE READ*:
**Please see processing times on each individual item as it will vary across our shop. Our Shot Boards are now at a 2 week processing timeframe plus shipping (this timeframe changes throughout the year, so please check the set processing before ordering as this does fluctuate depending on volume!). If you need your order shipped out before the listed timeframe, please add our rush listing to your order (*Rush orders are not always available*)! We may or may not be able to expedite our processing on other items, so please contact us to discuss before you purchase as we do not accept any cancelations after a certain timeframe. Selecting rush shipping (if applicable on your order) does not cut down on production times, it simply expedites the actual shipping time.**
**Make sure the address you provide us is correct and an address that is deliverable via UPS, USPS and FedEx. We use various carriers for different products. Shipments that come back to us due to an undeliverable address, non forward-able addresses or incorrect addresses given by the buyer are non refundable via any shipping carrier so in order to reship the item, a shipping charge will be created for the buyer to purchase even if shipping is included in the original order.*
**If you need to change the shipping address after your order is placed, you will need to reorder with the correct address (as Etsy does not allow us to physically change the address in the system and it is against Etsy’s Policy), and once you reorder, we will cancel out your initial order. Additional shipping charges may apply depending on the new location as some of our listings have calculated prices as opposed to included shipping charges.**
**Shipping times are estimated and so is the delivery date created by Etsy. We do our absolute best to get our items out within the timeframe we set, but sometimes due to abnormal weather conditions or family emergencies, we may be be delayed a couple of days after the scheduled ship by date. This is not often by any means, as we work very diligently to get items out as quickly as possible but we want to give full transparency to our customers in that we would rather a product be slightly delayed than shipped out in a condition less than our standards! If you see your estimated delivery date very close to the date you need it by, please contact us before ordering, as delivery times are not always accurate due to delays via the carrier!**
*** Once your item is shipped out, we are not responsible for delays via the shipping carrier and cannot tell you more information than you can see with your tracking number. Often times, items aren’t scanned by the carrier at each destination, so don’t be alarmed by this, or if you see “pre-transit” for several days, or even for the entire journey of the item. If there is a problem and or delays with your shipping, you may contact the shipping carrier. Once an item leaves our shop, it’s out of our control until an item is either returned to us, deemed “lost” in the mail (which hasn’t happened yet), or damaged upon arrival.***
***DAMAGES***
Unfortunately, although not often, sometimes items get broken in the mail. If this happens, we will either offer you a refund of the product or happily remake and re-ship your item so long as we receive pictures of the damage and the box the initial order came in, as well as all packing materials so we can file a claim with the shipping carrier. Please send all information to us through messages. Please note that there is a limited time to file damage claims, so please open your packages right away or we will not be able to assist past the window of time we have to file damage claims. Please keep packaging materials until the claim process is over. If packing materials are discarded before the claim process is over, resulting in an automatic claim denial, a refund will not be issued on our end.
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**We appreciate your patience as we make your items. We are a 2 person husband and wife duo, in home shop and we work as quickly as we can while creating quality products for our customers! We make our business a priority, but still do take time to spend as a family.**
**If there is ever a problem with your order and you are not 100% 5 star review satisfied, please contact us and we will always do whatever we can to make it right!**
Any questions, please don’t hesitate to reach out to us through message!
Thank you for shopping with us!
Featured items
Items
All Items
Reviews
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Jess on May 7, 2024
5 out of 5 starsCame out perfect and just in time for my sisters bridal shower. Thankyou !!
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Jacqueline on May 7, 2024
5 out of 5 starsGreat product and the seller had efficient communication, definitely recommend!
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Alisa Andrade on May 4, 2024
5 out of 5 starsQuality of the item is amazing. Can't wait to give it to my grandsons teacher for end of year gift.
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Carli on May 4, 2024
5 out of 5 starsThis is perfect for our wedding! We plan on using it as our guest book for our guests to sign, it’s absolutely perfect!
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Correne on May 9, 2024
5 out of 5 starsI actually purchased this as a baby shower gift for the grandpa-to-be. As he is a contractor, this makes the perfect gift for a first time grandpa!
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Justine Guziak on May 7, 2024
5 out of 5 starsThe sign came in as described. Looks great! Will be gifting this for a bridal shower!
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Sherry on May 7, 2024
5 out of 5 starsCustomer service was very good. I had a couple of questions and the seller was quick to respond.
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Jessica on May 4, 2024
5 out of 5 starsThe shop was able to use a custom font on the shot ski I ordered, and the recipient of the gift is very excited to use it for her wedding day!
About BlankCanvasbyPotter
Blank Canvas by Potter Beginnings!
Shop members
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Brandon Potter
Owner, Designer, Maker
As owner, of this shop, designer and maker of the items to my customers, I want to personally thank everyone for visiting my shop. This is truly a passion of mine and I enjoy every moment!
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Debbie
Owner, Marketer, Production Partner
As co-owner, I truly enjoy marketing and promoting the beautiful pieces my husband makes, as well as aiding with production and customer service. I am so proud of all we have accomplished and I am looking forward to many more years in this business!
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Brayson, Jonah & Ayla
Motivation
Our three beautiful children keep us on our toes but they are our motivation for everything in life! We are truly blessed.
Production partners
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Debbie Potter
Huntington, NY
Debbie is my wife and she manages our business. She handles the marketing, speaking to customers, creating & editing listings, running errands for the business etc. She is also able to wood-burn items, stain, sand & shellac.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Frequently asked questions
Custom and personalized orders
Please make all personalization requests in the notes to seller during checkout. If you have a picture to send us, please message us with an image attachment.
Damaged Items
Unfortunately, although not often, sometimes items get broken in the mail. If this happens, we will happily remake and re-ship your item so long as we receive pictures of the damage and the box the initial order came in, so we can file a claim with the shipping carrier. Please send all information to us through messages!
Processing times
Our processing times vary across our listings. Please visit each individual item to see processing. If you need a rush on a ski board, please add our rush listing to your order. If you need a rush on a different item, please contact us before placing the order to see if we can push it ahead.
Can I pickup locally?
We do not offer local pickup due to liability and insurance reasons.
Returns
We do not accept returns but do offer exchanges on items that have not been engraved or personalized. If you would like an exchange, initial shipping costs are not refunded and the item must get sent back to us at your expense. Your item must be returned in the initial packaging, and unused (items for food or alcohol use are non eligible for an exchange). Exchanges must be initiated by the buyer within 3 days of delivery and sent back to us within 7 days of delivery. Once we receive the item, so long as it is in the condition it was when we sent it out, we will then start the processing on the exchange.
Can I cancel my order?
We do not accept cancellations on orders past 24 hours as each order is made to order and customized by color and or personal engraving.
Can I change my shipping address?
Unfortunately Etsy does not allow a shop to change the address in the system. If you realized the ship to address is wrong within the first 4 hours of purchase, we will cancel your order and you can then reorder. If you realize your ship to address is wrong after that 4 hour window, we require you to reorder your item before the initial order is canceled and your new order starts over with our processing timeframe.
Shipping Policy
If you are placing an order with us, please be sure to input an address that is considered a deliverable address via USPS. If your item gets shipped back to us because of a non deliverable/insufficient address, an additional label must be purchased by the buyer in order for us to re-ship. Please note that labels are automatically printed according to the address that is inputted by the buyer. We do not offer returns or refunds on items that are sent back to us, so inputting a valid address is important. If you are unsure, please contact USPS before ordering.
Seller details
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