About Us
My wife and I have been studying and researching as well as buying and selling collectable vintage, antiques and works of art for quite a few years. The Blue Cedar Shop on Etsy is a logical culmination of our passion and an enjoyable part-time occupation.
We consider ourselves temporary custodians of all these beautiful items and always feel happy to hand them over to new owners.
At all times we strive to provide our customers with comprehensive and accurate descriptions, high-resolution photographs and immediate response to their queries.
All orders are fulfiled within 24 hours with parcels securely packaged and sent via signed and/or tracked postal services.
Please read the following Shop Policies which constitute an integral part of our terms and conditions:
Shipping Policy
At the Blue Cedar Shop we process and dispatch both domestic and international orders within 24 hours.
Letters and parcels within the United Kingdom are sent using Royal Mail services: Signed For, Tracked 48 with Signature and Special Delivery Guaranteed by 1pm. Large parcels are posted using Parcelforce Worldwide tracked services: express48, express48large and expressAM.
International letters and parcels up to 2kg are sent via Royal Mail International Tracked and Signed service, and for parcels up to 20kg we use Royal Mail International Tracked Heavier service.
We also offer postage discounts for combined shipping.
For cross-border transactions buyers are responsible for paying customs duties, taxes and other applicable charges as required by their country laws. The Blue Cedar Shop is not liable for customs delays in connection with local taxes.
Returns and Exchanges Policy
Our shop does not accept returns and exchanges
Returns
At the Blue Cedar Shop we do our utmost providing customers with comprehensive descriptions and high-resolution images of our items as well as promptly answering their queries.
We will accept returns only if an item is not as described.
Exchanges
In the Blue Cedar Shop we sell only one-off unique items that cannot be exchanged.
Cancellations
The Blue Cedar Shop does not accept cancellations. You can cancel your order only if it has not been dispatched yet.
Damage, Part Loss and Loss In Transit
If your item is damaged or part loss occurs in transit we will make a claim on your behalf to the Royal Mail or relevant postal operator to get compensation.
The claim can only be accepted if you provide us with photographic evidence of the actual loss as soon as possible.
The photographs must clearly demonstrate that the part loss or damage sustained by the item is consistent with the damage to the envelope or to the external packaging or to the internal wrappings.
Please do not dispose of the original packaging and item as Royal Mail may need to inspect them.
We would not be able to give you a refund without the above-mentioned evidence.
If an item is lost in its entirety Royal Mail will not accept the claim until after 10 working days have passed from the due date of delivery within the United Kingdom (20 working days - for Europe and 25 working days - for Rest of the World).
Please allow us these times to issue a refund.
Privacy Policy
This Privacy Policy is compliant with General Data Protection Regulation (EU) 2016/679, GDPR, and other local data protection laws with regard to the processing of your personal data.
Collected Personal Data
In order to fulfil an order you authorise Etsy to provide our Blue Cedar Shop with your name, postal address and email address.
Use of Personal Data
The provided information is necessary for the performance of a contract to which you become party, including customer support and settling disputes.
Data Disclosure
The Blue Cedar Shop makes your personal information available to trusted postal services and couriers such as Royal Mail and Parcelforce Worldwide enabling them to deliver your orders.
Data Retention
Your personal data is not stored by our shop after an order is fulfiled.
Transfer of Personal Data outside the EU
We do not transfer your personal data to other jurisdictions.
Your Rights
In order to exercise your rights as regards accessing, rectification, restriction of or objection to processing, portability and erasure of personal data held by Etsy please send your request directly to Etsy.
We hope you have the most pleasant purchasing experience in the Blue Cedar Shop.
All items
Announcement
Reviews
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Johan on Apr 2, 2024
5 out of 5 starsLovely vase, just as it looked in pictures and arrived very fast.
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mary on Sep 14, 2021
5 out of 5 starsExcellent service from Blue Cedar and the dish was just as described in the photos and written details. I would especially like to mention the prompt response to messages, the care taken in packaging, and the efforts taken to deliver the piece within a small time frame. Many thanks, George.
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Deb on May 23, 2020
5 out of 5 starsLovely watercolor, well framed. I received in excellent condition as it was packed carefully. I look forward to enjoying this for many years to come!
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Etsy buyer on May 8, 2020
5 out of 5 starsTransaction was perfect. Seller acknowledged ordered and provided tracking information immediately, along wjth great follow-up. Item arrived in excellent condition and was beautifully wrapped. Wonderful experience!
About BlueCedarShop
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.