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Announcement
Last updated on Oct 7, 2021
Reviews
5.0
(4033)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Etsy buyer on Jul 11, 2026
5 out of 5 starsPerfect. A pleasure to do business with. Speedy delivery.
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Kaz on Jul 5, 2026
5 out of 5 starsLoving our Wally bird! Decided just too good for the garden so he has pride of place on our sideboard
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Alex on Sep 29, 2026
5 out of 5 starsLovely item, heavier than I thought! Great quality. So pleased with it. Thanks so much
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nick on Sep 25, 2026
5 out of 5 starsExceeded all expectations...absolutely beautiful. Couldn't be happier
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Christopher on Sep 24, 2026
5 out of 5 starsAbsolutely outstanding, ask for an ages bronze finish on the product even though this wasn’t an option at sale, the creator made this exactly as I’d like and the quality is simple impeccable. Will be buying from this artist again!
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About BrighthelmStone
Sales
14,381
On Etsy since 2015
Shop members
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Nick Hazle
Owner, Customer Service, Maker
I'm Nick, and I run this wonderful company called Brighthelm-Stone with my wife Emily. Aside from running the business, I am involved in many other things, from volunteering in local charities and organisations to being an idiot in a local pantomime!
Shop policies
Last updated on
December 17, 2025
Welcome to our shop! We hope you like what you see. We will be listing more of our range in the next few months including more green man plaques, gothic mirrors, busts, gargoyles and a range of decorative roof finials.
BrighthelmStone was established in 1998 by my partner Gary in a small shed at the bottom of our garden. We now have a range of unique garden ornaments and we take pride in providing great quality items at a competitive price. We are a small friendly team and are always happy to help with any queries you may have.
BrighthelmStone was established in 1998 by my partner Gary in a small shed at the bottom of our garden. We now have a range of unique garden ornaments and we take pride in providing great quality items at a competitive price. We are a small friendly team and are always happy to help with any queries you may have.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
Payment
We accept debit and credit cards and Etsy gift cards. All prices include VAT @ 20%
Shipping
We dispatch most of our items within 3-5 working days of order on a next day service. We use the premium courier DPD 1 day tracked so that our heavy, fragile items are in transit as short a time as possible. When your item is dispatched you will receive an email with a tracking number and information on how to access this online. On the day of delivery you will receive an email giving you a one hour delivery window. The parcel will need to be signed for but you can take control of the delivery online and ask for the parcel to be delivered to a safe place or neighbour or on a different day. If you have any problems tracking your parcel please contact us on 07910 597 316.
In the rare event that an item is damaged in transit, we will ask you to provide a photo and we will then replace the item FOC.
Free postage is to a UK mainland address only. Due to the weight of our items, there is a postal surcharge to Northern Ireland, Islands, certain remote Scottish post codes and Highlands. Please contact us with your post code prior to buying for a price for this extra charge if you are in one of those areas. We do not profit from p&p charges.
If you need your item quickly, please get in touch on 07910 597 316 and we will do our best to accommodate you.
In the rare event that an item is damaged in transit, we will ask you to provide a photo and we will then replace the item FOC.
Free postage is to a UK mainland address only. Due to the weight of our items, there is a postal surcharge to Northern Ireland, Islands, certain remote Scottish post codes and Highlands. Please contact us with your post code prior to buying for a price for this extra charge if you are in one of those areas. We do not profit from p&p charges.
If you need your item quickly, please get in touch on 07910 597 316 and we will do our best to accommodate you.
Additional policies and FAQs
for wholesale enquiries, please email us at
trade [!at] brighthelmstoneltd.co.uk or call 01403 864970
trade [!at] brighthelmstoneltd.co.uk or call 01403 864970
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