Announcement SPECIAL TREAT! Use code HOWMARVELLOUS to get 15% off.
SPECIAL TREAT! Use code HOWMARVELLOUS to get 15% off.
eliza1939 on Nov 21, 2014
I LOVE LOVE LOVE this shop and these pillows! Camilla was great to work with. Thank you!!!
My name is Camilla, and I hope you enjoy looking around my shop – I'd like to think it's a rather special place full of magic and adventures. If you would like to learn more about the world of Betty Butterscotch and Bumblewick Beesting and their life at the magical Butterscotch & Beesting Circus, you'll find more at . . .
Accepted payment methods
- Accepts Etsy gift cards
Payment can either be made by Paypal or by card. Either way is fine.
If you wish to cancel your order, please let me know as soon as possible. You have 14 days from receipt of the order to notify me if you wish to cancel your order or exchange an item.
I aim to ship orders as soon as possible, usually within 3 working days and generally the next day. If your product is made to order, I will post it as soon as it is ready.
For all custom orders, I will send you a message once an order is placed to let you know when it will be with you. Made-to-order items can take up to 28 days but they are usually finished a lot sooner, and usually within 7 working days.
I ship worldwide and always obtain proof of postage. Within the UK, I use first-class Royal Mail. If I'm shipping overseas I use Airmail. If you would like recorded/insured postage or a courier delivery, please message me before placing your order, so I can let you know how much it will cost.
There may sometimes be customs charges for overseas orders. Although these don't tend to happen very often, I am not responsible for any extra customs charges you may incur.
Items are packaged with care and love.
It's very rare for parcels to go missing, but please let me know if your items do not arrive. I will do my very best to find out where on earth it went to, or what happened to it on its travels.
Please make sure the delivery address is correct when you place your order.
I try to keep my shipping costs as low as possible and don't make any money on postage.
Refunds and Exchanges
Unless faulty, I am not able to refund any custom orders or items that are personalised, bespoke or made-to-order to your specific requirements.
Please let me know if you haven't received your item within 10 working days of the shipping date (or 21 days outside the UK). If an items arrives damaged, I will either refund you or send you a replacement.
If for any reason you are not happy with your purchase, please just get in touch and I will see what I can do to make it better!
Additional policies and FAQs
I am not currently taking wholesale orders, but if you have something specific in mind that you would like to talk to me about please send an email to camillawestergaard [!at] gmail.com
I'm always interested in making special things for special people. So if you have something in mind, send me an email and we can talk it over.
All the fabrics I use are designed by me and printed here in the UK. If you'd like to buy fabric by the meter, send me a message and I'll send you a price.
All Butterscotch + Beestings illustrations, characters, stories, designs and photographs are protected by copyright. If you wish to use them please credit Butterscotch & Beesting and ensure there is a link back to my Etsy shop, otherwise you will be asked to remove them from your site.