CARTONICshop

Balloonic

1. Introduction

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can reference Etsy’s Privacy Policy to learn more about its privacy practices.

2. Information We Collect

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example) if you contact us directly.

3. Why We Need Your Information and How We Use It

We rely on several legal bases to collect, use, and share your information, including:
• As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support.
• When you have provided your affirmative consent, which you may revoke at any time.
• If necessary to comply with a legal obligation or court order or in connection with a legal claim.
• As necessary for the purpose of our legitimate interests, provided those legitimate interests are not overridden by your rights or interests.

4. Information Sharing and Disclosure

We share your personal information only in limited circumstances, including:
• Etsy: We share information with Etsy as necessary to provide our services and comply with our obligations under both Etsy’s Seller Policy and Etsy’s Terms of Use.
• Service Providers: We engage certain trusted third parties (such as delivery companies and ShipStation) to perform functions and services for our shop. We share your personal information with these third parties, but only to the extent necessary to perform these services.
• Legal Compliance: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to comply with laws and regulations.
• Hosting Services: We may store and process your information through third-party hosting services in the US and other jurisdictions.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. We generally keep your data for the following time period: 5 years.

6. Your Rights

If you reside in certain territories, including the EU, you have several rights regarding your personal information:
• Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us.
• Change, Restrict, or Delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as where we are required to store data for legal reasons), we will delete your personal information upon request.
• Object: You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages after providing your express consent to receive them.
• Complain: If you reside in the EU and wish to raise a concern about our use of your information, you have the right to do so with your local data protection authority.

7. How to Contact Us

For purposes of EU data protection law, we, Balloonic, are the data controller of your personal information. If you have any questions or concerns, you may contact us at
cartoniconetsy@gmail.com

This policy may be updated from time to time, so please review it periodically.