All items
Announcement
About CLorenDesignStudio
Shop policies
Accepted payment methods
Returns & exchanges
More information
Frequently asked questions
I'm having trouble downloading my files
When attempting to download your files and you are seeing that nothing seems to be happening, you may have an issue with your web browser. Disable any non-standard add-inns like ad blockers or toolbars that you installed previously and try again.
If your computer states the file has been corrupted, delete the file and try downloading again.
Where can I find my digital purchases?
To access your digital files from your Etsy account
1. Sign in to Etsy.com and go to your account
2. Go to purchases and reviews
3. Next to the order select "Download files"
Where is my digital download?
Once your payment is complete and confirmed it may take a few minutes for your download link to be sent to you. If you still don't receive your files please send me a message and I will supply you with the files.