This Privacy Policy describes how and when CVLLO collect, use, and share information when you purchase an item from CVLLO, contact CVLLO, or otherwise use CVLLO’s services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that CVLLO do not own or control, including Etsy or any third party services you access through Etsy.
Information CVLLO collect
To fulfil your order, you must provide CVLLO with certain information (which you authorised Etsy to provide to CVLLO), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide CVLLO with additional personal information (for a custom order of jewellery, for example), if you contact CVLLO directly.
Why CVLLO Need Your Information and How CVLLO Use It
CVLLO rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide CVLLO’s services, such as when CVLLO use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for CVLLO’s mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of CVLLO’s legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving CVLLO’s services. CVLLO use your information to provide the services you requested and in CVLLO’s legitimate interest to improve CVLLO’s services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. CVLLO use your information as necessary to comply with CVLLO’s obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about CVLLO’s customers is important to CVLLO’s business. CVLLO share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. CVLLO share information with Etsy as necessary to provide you CVLLO’s services and comply with CVLLO’s obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. CVLLO engage certain trusted third parties to perform functions and provide services to CVLLO’s shop, such as delivery companies. CVLLO will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If CVLLO sell or merge CVLLO’s business, CVLLO may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. CVLLO may collect, use, retain, and share your information if CVLLO have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce CVLLO’s agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of CVLLO’s customers, or others.
Data Retention
CVLLO retain your personal information only for as long as necessary to provide you with CVLLO’s services and as described in CVLLO’s Privacy Policy. However, CVLLO may also be required to retain this information to comply with CVLLO’s legal and regulatory obligations, to resolve disputes, and to enforce CVLLO’s agreements. CVLLO generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
CVLLO may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, CVLLO may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If CVLLO deemed to transfer information about you outside of the EU, CVLLO rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. CVLLO describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information CVLLO hold about you by contacting CVLLO using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict CVLLO’s use of, or delete your personal information. Absent exceptional circumstances (like where CVLLO is required to store data for legal reasons) CVLLO will generally delete your personal information upon request.
• Object. You can object to (CVLLO) CVLLO’s processing of some of your information based on CVLLO’s legitimate interests and (ii) receiving marketing messages from CVLLO after providing your express consent to receive them. In such cases, CVLLO will delete your personal information unless CVLLO have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about CVLLO’s use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact CVLLO
For purposes of EU data protection law, CVLLO representative; Warren McStay, is the data controller of your personal information. If you have any questions or concerns, you may contact CVLLO at warrenmcstay@hotmail.com. Alternately, you may mail CVLLO at:
Warren McStay, Flat 7, Bigeni Court, Trejqet Guzepp Sultana, Xaghra, Gozo, Malta, XRA 2021.
