CaitiesCraftingShop

We only use customer information to fulfill orders. Your information, such as name, email address, postal address, and details of the products you are ordering as provided to me by Etsy will only be used by me as needed to provide my services. I may use your information to fulfill your order, settle disputes, or provide customer support.

I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests (i.e. taxes) (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others. If and when required, we will communicate with you about your order status using the Etsy Messages platform.

I have no access to your payment account details, Etsy Payments and PayPal process your financial information independently of me. Your transaction information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it. I will not use any information provided to me for solicitation purposes.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Caitlin Sauer, am the data controller of your personal information. If you have any questions or concerns, you may contact me at caitiejbaker@gmail.com