Handcrafted for Happy Occasions!
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Reviews
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Etsy buyer on Apr 26, 2026
5 out of 5 starsI never received item, but not for any reason of the seller. Item was lost in shipping, customer service was great though!
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Sydney on Apr 20, 2026
5 out of 5 starsJust as described! Perfect for my wedding invitation flat lay photos!
Cake Walk Collective responded on Apr 22, 2026
Thanks so much for the five stars! We're so happy you liked our decorative stamps.
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Elliott on Apr 6, 2026
5 out of 5 starsQuick pdf turnaround and customer service replies in a timely manner.
Cake Walk Collective responded on Apr 7, 2026
Thanks for your feedback! We're glad you appreciated our quick responses.
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Ben on Apr 6, 2026
5 out of 5 starsgreat! awesome. superb. as expected
Cake Walk Collective responded on Apr 7, 2026
Thank you! We're glad you’re happy with your custom order. Looking forward to working with you again!
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Etsy buyer on Mar 27, 2026
5 out of 5 starsPerfect, I probably measured the wrong size but that’s my bad. Really great quality, not one wrinkle, and made my exact customizations. Would recommend and hope to shop here again!
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Olivia on Mar 20, 2026
5 out of 5 starsReally great product! Perfect for my wedding :)
Cake Walk Collective responded on Mar 22, 2026
Thanks so much for taking the time to review your order. appreciate it :)
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Aja on Mar 10, 2026
5 out of 5 starsN/A N/A N/A N/A N/A N/A
Cake Walk Collective responded on Mar 11, 2026
Thanks for the 5 star review! appreciate it :)
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Inactive account on Mar 9, 2026
5 out of 5 starsThese labels were perfect! Exactly what I was looking for. Quick shipping and great quality.
Cake Walk Collective responded on Mar 11, 2026
Thanks so much for your review, Lesley. It means a lot to us that you had a great experience at our shop.
About CakeWalkShoppe
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Refunds and Returns Policy for Handmade and Made-to-Order Items
We take pride in the quality of our handmade and made-to-order items, and therefore we do not offer refunds or returns on our products. However, if there is a design flaw with your item, we will be happy to make an exception to this policy. In the event that there is a design flaw with your item, we will review it on a case by case basis and offer a replacement for the flawed item. Please note that refunds will not be issued if an item does not reach you in time for your event. It is the customer's responsibility to inform us of the event date before purchase so we can discuss shipping upgrades and ensure timely delivery.
Shipping and Processing Times
Orders take 5 business days to process. Shipping to Canada or the US usually takes 5–10 business days; international times vary—please check estimated delivery. Need it sooner? Contact us before ordering about shipping upgrades. We cannot guarantee arrival dates due to postal schedules or delays. Turnaround may vary during busy seasons.
Important Information for International Orders
Each country has its own procedures for handling international mail, which may affect delivery times. Please check with your local post office or customs authority for inspection rules, handling times, and import requirements.
International buyers — including those in the USA — are responsible for all customs duties, tariffs, taxes, and any additional fees imposed by their country. Delivery times for packages shipped across international borders can vary significantly, and we cannot guarantee specific delivery dates. We are not responsible for any customs delays, duties, tariffs, or taxes assessed by your postal carrier or customs agency.
Return and Refund Policy for Damaged or Missing Products
Our team takes great care in packaging and shipping your items to ensure that they arrive safely. However, in the rare event that a product arrives damaged or does not arrive at all, we will evaluate the situation on a case-by-case basis. We may ask you to return the item to us to receive a full refund, but please note that we will not be responsible for the return shipping costs.
In the case of a damaged item, we require a picture of the item before we can proceed with rectifying the issue. Please send us a picture of the damaged item and we will work with you to find the best solution.
Depending on the extent of the damage, you may be entitled to a refund, replacement, discount or store credit.
Flawed Items and Replacements
We strive for excellence, but in rare cases, an item may arrive flawed or part of your order may be missing. If this occurs, we will promptly send a replacement to ensure your satisfaction. Please note that we offer replacements only; refunds are not issued for flawed or missing items.
If you have an upcoming event, please let us know so we can discuss shipping upgrade options. Replacements are sent via standard air shipping; if you require faster delivery, a shipping upgrade must be purchased, as we do not cover the cost of priority shipping on replacement packages.
Important Information About Our Proofing Process
We take pride in providing high-quality products to our customers and aim to ensure that every order is processed accurately and efficiently. However, due to the nature of our business, we cannot offer proofs for orders that are based on a template or are print-ready. We understand that some orders may require personalization, but please note that if you would like to see a proof before production, we require an additional fee for this service.
For custom items that require proofs, we ask that clients respond within 2-3 days of when the digital proof is sent. If we do not receive a response within this timeframe, we reserve the right to fulfill the order with the information provided on the order sheet and in Etsy conversations.
High Volume Orders
At Cake Walk Collective, we take pride in meeting our processing times for every order. However, if you are planning on placing a large or special order, please order in advance as these orders may require additional processing time. The processing time for larger orders will vary depending on their custom nature and volume.
If you need your products within a specific time frame, we recommend messaging us for our current turnaround times before placing an order. This will allow us to give you a better estimate of the processing time for your order and ensure that your products arrive on time. We appreciate your understanding and cooperation in helping us provide the best possible service for your order.
Label/Decal Disclaimer
For products that involve application, the buyer assumes all responsibility for proper use and application. Seller assumes no liability for incidental or consequential damages to product or product surface. Please note, decals/labels will not adhere to cold or damp surfaces. Please ensure your surface is completely dry before adhering.
To protect the life of your labels please be sure to seal your labels and store in a dark and dry environment until they need to be used. For maximum print life, please store all glossy labels in sealed packaging such as the cellophane bag they have been shipped in. Direct exposure to sunlight, air pollutants, and or humidity may cause paper to discolor slightly which may produce paper to yellow.
Important Information Regarding Personalized and Custom Items
Personalized and custom items are final sale, and we are unable to accept returns. To ensure your complete satisfaction with your personalized and custom items, please carefully read the item description and review the personalization instructions before placing your order. Personalized items will print with the EXACT text included in the personalization box. We do not contact the customer in regards to typographical errors and therefore are not liable for any errors in the final product caused by any of the following reasons: Misspellings, Graphics, Grammar, Punctuation, or Inaccurate Content. It is the customer's responsibility to carefully review their personalization details for any errors or mistakes before submitting their order.
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