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Announcement
Last updated on Feb 28, 2026
Reviews
5.0
(17747)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
About CallabyCrafts
Sales
85,046
On Etsy since 2018
Shop members
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Rachel Hastings
Owner
Queen of to-do lists and journalling enthusiast! We have 2 boys, and no two days ever seem to be the same! I am an accountant by day - so love a spreadsheet, but love the creative side of running a business!
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Tony Callaby
Owner
Cycle enthusiast, builder and part mad engineer. I am always happy making things, and I am chief in charge of making sure all the orders get to the post office and make there way to you all! Usually on a home built bike of some description!
Shop policies
Last updated on Aug 30, 2020
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: before item has shipped
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Custom and personalised orders
Some items are available to be customised, please send us a message to see if customisation is available and what we can do to help
How Are Items Posted?
Our standard shipping service is Royal Mail 2nd class mail for small parcels, and we will send parcel this way by default. You can upgrade at the checkout to 1st Class.
International orders are sent by standard post unless you upgrade at the checkout - if you would like to be able to track your parcel please upgrade as necessary.
What Happens if my parcel is late?
Once we have posted your item, we will not have tracking unless you have paid for it on your order. We will answer any questions and help as much as we can if you have any concerns.
Any refunds or replacements can only be sent or processed after the delivery company have confirmed it to be lost. This is so we are able to claim back the cost of the lost parcel from Royal Mail.
We are only a small business so need to follow this.
UK - 15 working days from posting
Europe - 25 working days from posting
Rest of the world - 45 working days from posting.
We know you will be excited to receive your parcel, but please be patient especially around busy periods.
You need to let us know within 3 months of posting if it did not arrive.
How Are Order's Sent and Packaged?
All our orders are sent in cardboard boxes (unless it is thin enough to fit in an envelope (samples and sample boards for example).
We do not offer gift wrapping - however we can add a gift message in your parcel.
We use tissue paper, and include one of our thank you cards.
We use tape on the box to ensure it is secure during posting.
(Tape Recyclable - depending on facilities in your local area)
Some tapes are wrapped in plastic direct from the maufacturer, we are not unfotunately able to change this at present. However some rolls come unwrapped. If you would like to know which roll's come without plastic then please ask and we will be happy to tell you.
Mystery boxes are not wrapped or sent separately unless requested.
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