Captive Designs – Precision 3D Printing for Unique & Custom Creations
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Announcement
Last updated on Jul 10, 2026
Reviews
4.9
(464)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Natalie on Jul 28, 2026
5 out of 5 starsItem looked great. There originally was an issue with the mug, but they fixed it
Cheryl responded on Jul 28, 2026
Thank you for the 5 stars. Glad we were able to replace the mug that was damaged in shipping. We care about our customers. It was great working with you also.
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Christopher on May 8, 2026
5 out of 5 starsRock and stone to the bone!
Cheryl responded on May 8, 2026
Thank you for your five star review and We appreciate it and glad we did business with you.
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Joy on Apr 14, 2026
5 out of 5 starsThe first set didn't fit correctly, but they made me a replacement set at no cost. The second set fit perfectly! What great service!
Cheryl responded on Apr 14, 2026
Thank you so much for the 5-star review! We truly appreciate your support and are so glad you’re happy with your order. 😊
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Andrew on Apr 10, 2026
5 out of 5 stars*** Update*** Shortly after posting my review, the seller reached out and offered to replace the product for me. The new copy came about a month later and was much more refined. Would buy again. ****Original review**** I was not overly impressed with the quality of the print. I am an avid 3D printer myself, but was opting to take the easy option here. The layer lines are pretty heavy and there was no post print cleanup work done. There's a lot of stringing and bleeding between color changes. I was hoping for a little bit more finished product if I'm being honest. Additionally, the print was slow to complete and ship. I ordered in the the 24th of March and did not receive the product until April 10th. I would have also like to see some sort of mounting point in the print. I hope this feedback is helpful.
About CaptiveDesignsCo
Sales
1,823
On Etsy since 2020
Shop members
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Chris Collins
Designer, Printer
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Corey Collins
Printer
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Cheryl Collins
Owner, Customer Service, Shipper
Shop policies
Last updated on Feb 26, 2022
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
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Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
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