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Frequently asked questions
How does delivery work?
Delivery is instant. As soon as you complete your purchase, you will receive a PDF file with simple instructions on how to activate your website. You will need to enter your Etsy order number and a unique activation code. The whole process takes about a minute.
Can I get help if I run into any issues?
Yes, just reach out and I will solve any issue as quickly as possible, if anything is unclear you can always count on my support everytime.
What is the website address?
Every website is hosted at CUSTOMNAME.carlodigitalcraft.com, where CUSTOMNAME is a name of your choice, as long as it is not already taken.
If you prefer a different domain, you can use your own, as long as you purchase it yourself. I can help configure it to work with your website.
What languages are available on the websites ?
Your website currently support 22 languages, including:
English, Italian, Spanish, French, German, Portuguese, Dutch, Polish, Swedish, Danish, Norwegian, Finnish, Czech, Hungarian, Romanian, Greek, Turkish, Russian, Ukrainian, Japanese, Korean and Simplified Chinese.
If you need a language that is not on this list, just send me a message and I will add it for free.
Can I request custom changes after delivery?
Yes, I'm happy to consider custom requests after delivery. Pricing depends on what you need, and I will send you a private offer once I understand your request.