Announcement    ABOUT US
Welcome to Carolina Cotton Company! We sell premium 100% cotton fabric for quilting, crafting, & fashion! We stock fabrics from 3 Wishes, Alexander Henry Fabrics, Benartex, Camelot, Contempo, David Textiles, Dear Stella, Elizabeth’s Studio, Fabri-Quilt, Fabric Traditions, Foust Textiles, Freckle & Lollie, Free Spirit, Henry Glass, Island Batik, Kanvas, Michael Miller, Print Concepts, QT Fabrics, Riley Blake, Springs Creative, Studio E, Sykel, Timeless Treasures, Villa Rosa, Windham.

HOURS + LOCATION
Please take note of our hours. Monday - Friday: 10 AM - 5 PM. We are closed on the weekends; therefore, we will be able to respond to your messages on Monday when we re-open.
Contact Us at (704)750-4164
Email | sales [!at] carolinacottoncompany.com
227 S Battleground Ave, Kings Mountain, NC 28086
Instagram | @CarolinaCottonCompany
Facebook | https://www.facebook.com/CAROLINACOTTONCOMPANY.KM
Pinterest | https://www.pinterest.com/carolinacottonc/
TikTok | @carolinacottonco
We would LOVE to see what you create with our fabrics! Send us pictures, and we may post them or feature you or your shop on our social media pages!

SATISFACTION POLICY
Carolina Cotton Company stands behind our products 100%. Please inspect the contents of your package as soon as you receive it. On the rare occasion that we miss a flaw, leave out an item, or send something different from what you ordered, we will send a replacement immediately (or issue a refund if the pattern is no longer available). Please get in touch with us first to ensure that your exchange has been authorized. We may require you to send us a picture at our discretion.

EXCHANGE POLICY
Exchange an item in re-sale condition (unwashed/uncut/odorless) within seven days, or we must be notified within these 7-days if there are any other issues. We will not be able to send replacements after the 7-day guarantee expires. The buyer pays for any exchanges made.

RETURNS
Unfortunately, we no longer accept returns, so if you accidentally ordered the wrong thing, changed your mind, refused the package, or made a mistake, we cannot issue any refunds.

SHIPPING INFORMATION
We prepare orders and ship them out VERY quickly! As soon as you pay, we will prepare your package for shipment. If you pay Monday through Friday before noon Eastern time, the package will go out within 1-2 business days when Priority Mail is selected and within 1-3 business days when First Class Mail is selected. All orders placed after noon on Fridays or weekends will ship out the following Monday. Please add our *RUSH* item to your cart and/or upgrade your shipping option if you want to be at the front of the line. If you select in-store or curbside pickup, we will contact you when your order is ready.
Our free shipping guarantee applies to each USA $35 order individually, not the total of multiple orders combined. [For example, if you place one order for $50 and then another $30 order 3 hours later, you will only receive free shipping on the first order. We do not issue shipping refunds on orders under $35.]
US First Class Mail usually takes 1-5 business days to arrive, while US Priority Mail usually takes about 1-3 business days. During peak holiday seasons (October-December), shipping can take an additional 1-2 business days, and USPS prices temporarily increase. Therefore, large orders may require additional time before shipping. However, these time frames for First Class and Priority Mail are NOT guaranteed. Sometimes due to weather or other unforeseen issues, packages take longer than the estimated time to arrive. Therefore, if you need your order by a specific date, please allow plenty of time for it to get to you or upgrade.
In an attempt to be environmentally friendly, items from multiple orders will be combined into the same package if the orders meet the following criteria: multiple orders are placed through the same customer account, the orders are shipping to the same address, and the orders are shipping around the same time. Combining items from multiple orders into a single package won't change the amount of shipping you pay for each order. You'll be charged separate shipping charges for each of your orders.

DELIVERY CONFIRMATIONS
Carolina Cotton Company ships all orders to the address provided in your order details. Please be sure that the address you provided is correct. If you want your order shipped to another address, please leave us a note at checkout. If you would like to add insurance to your package, please message us, and we will send you an invoice.
Once the package has left our facility, Carolina Cotton Company is no longer responsible for the package, including in the event that it is lost or missing. Additionally, we have zero control over the post office's procedures and their employees' conduct.

DISCLAIMER OF PHOTOS
Please consider screen differences when viewing pictures and colors, and feel free to ask us any questions to help clarify. We would be happy to LOOK at the fabric choices you are considering and tell you how they blend in person. We can send you a small swatch if you plan to purchase with us. We will also take more pictures for you! We do it ALL the time! :)
Colors and photo sizes may vary based on screen resolution and computer settings outside Carolina Cotton Company’s control. The photo may differ from the actual product due to the reproduction limitations of the photograph and limitations of viewing photos at different resolutions, hue, brightness, contrast, and other screen variations. Due to these limitations, images may not provide a perfect match to the actual product received.

CUTTING
We always cut continuously & multiple quantities will come as continuous lengths.
We usually cut about a 1/4 inch - 1/2 inch over what was ordered. Rotary cutters are used, and we do our best to cut all fabrics straight.
Fabric is cut "straight" according to how the material is folded and started on the board by the manufacturer - which is not always symmetrical to the design. Therefore, when purchasing a "directional fabric," we recommend you buy a little extra so that you may straighten and place the design in your project exactly how you would like.
Custom Cuts and Fat Quarters are $0.50 extra per piece.

OTHER
You are important to us! If there is a fabric you are looking for but cannot find, please contact us! We can locate it for you. Or if you have ANY questions, please don't hesitate to contact us!! We are here to help you!!
Fabric problems are NOT the end of the world. In most cases, we can find a solution. We will not respond to hostility or angry messages.
Carolina Cotton Company reserves the right to change any specifications or prices on products offered through our online stores without prior notice. It is the buyer's responsibility to read our policies before purchasing. Once an order has been placed, that indicates agreement with the policy.
Should we cover something that we have yet to mention? If so, contact us!