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Laura on Aug 9, 2026
4 out of 5 starsToo delicate to ship; many were broken.
Carousel responded on Aug 10, 2026
Thank you for taking the time to leave feedback. We’re truly sorry to hear that several macarons arrived broken during transit. While we package every order with multi-layered protection, carrier mishandling can occasionally happen. Had you reached out to us when your package arrived, we would have gladly taken action to remedy the situation right away, as customer satisfaction is our top priority. Thank once again for your review.
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Laura on Aug 9, 2026
4 out of 5 starsGood product, very pretty, but too delicate to ship. Many were broken.
Carousel responded on Aug 10, 2026
Thank you for taking the time to leave feedback. We’re truly sorry to hear that several macarons arrived broken during transit. While we package every order with multi-layered protection, carrier mishandling can occasionally happen. Had you reached out to us when your package arrived, we would have gladly taken action to remedy the situation right away, as customer satisfaction is our top priority. Thank once again for your review.
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