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Announcement
Last updated on Jul 26, 2024
Reviews
4.7
(21)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Ann-Meguiar on Jun 10, 2025
5 out of 5 starsThe design is so brilliant and vibrant just as pictured. I love that the case also works on my cordless charging station.
Jan responded on Jun 12, 2025
We appreciate the lovely review so much!
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Etsy buyer on Jan 23, 2025
5 out of 5 starsGreat material! Loved the design
Jan responded on Apr 26, 2025
💖💖
About CaseCandyShop
Sales
143
On Etsy since 2024
Shop members
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Jan
Owner
Hi, I'm Jan! The owner and designer of everything in our store, which was created in 2024. Thank you for supporting our small business, it means the world to me ♡
Production partners
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A print shop
Australia
I couldn't do what I do without this print shop! They take my unique and original designs, print them on high-quality materials, and complete shipping so I can focus on designing the cutest products possible.
Shop policies
Last updated on Jul 21, 2024
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Do we accept returns or exchanges?
Each item is custom-produced after an order is received, and therefore we are unable to offer returns or exchanges. All sales from our shop are final. We appreciate your understanding and support of our small business!
Can you guarantee delivery by a certain date?
Unfortunately, we are unable to guarantee delivery by particular dates, as it is out of our control once the item is turned over to the shipping service. Items are typically produced within 1-7 business days before they are shipped. We do our best to keep you updated throughout the entire process but strongly recommend ordering early on any time-sensitive deliveries.
My item arrived damaged. Can you help?
Oh no! While this is absolutely rare, we’re happy to offer an exchange if there is any damage to an order. Please send us a message to our Etsy shop or submit a help request within 3 days of item delivery. When contacting us about a damaged item, please submit photos of the front of the item and the back of the item so we can follow up with our manufacturing partner.
My item says "Delivered" but I never received it. Can you help?
Please allow 24 hours for orders to arrive, even after “delivery” notifications have been sent. If your order has still not shown up, please send us a message so we can get in touch with our shipping service and track down your order.
I accidentally shipped my item to the incorrect address. Can you help?
Please make sure your shipping address is correct prior to placing your order.
If your item is "returned to sender" due to an incorrect shipping address, we are not responsible for replacing the product and will be unable to issue a refund. All items that are "returned to sender" are shipped back to our manufacturing partner and we have no way of recovering them.
In some cases, we may be able to reprint and reship your item, however, the buyer is responsible for the full shipping cost on the replacement item. Please message us for more information.
Custom and personalised orders
Yes! If you are interested in having an item in our store customized or having a brand new item created for you, please don't hesitate to shoot us a message!
Do you offer expedited shipping?
No, we do not offer expedited shipping because all phone cases are made to order. This ensures that each product meets our quality standards, so we cannot expedite the production and shipping process.
Why has my package not arrived yet?
We apologize for the delay in receiving your package. Sometimes delays can occur due to unforeseen circumstances with our shipping partners or during transit. Rest assured, we are doing everything possible to ensure your package arrives soon. We appreciate your patience and will keep you updated on its progress. If you have any further questions or need assistance, please feel free to reach out to us.