CeNa3D

1. Information We Collect

To process your order, it's necessary to provide some information, including:
• Name
• Email address
• Shipping address
• Order details
• Personalization information (such as names or texts, when applicable)

We also automatically receive some information from Etsy, such as payment confirmation and order details.

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2. Why We Need Your Information and How We Use It

We collect and use your personal information based on the following legal grounds:
• To process and complete your order
• To communicate with you about your order
• To provide customer support
• To comply with legal and tax obligations

Your data is not used for marketing purposes outside the Etsy platform.

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3. Sharing and Disclosure of Information

Your personal information is only shared when necessary, in particular:
• With Etsy, for the platform's operation
• With shipping services, for order delivery
• When required by law (legal or tax obligations)

CeNa 3D Studio does not sell or share your personal data with third parties for commercial or advertising purposes.

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4. Data Retention

We retain your personal data only for the necessary period to:
• Process and deliver your order
• Fulfill legal and tax obligations

After this period, the data is securely deleted.

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5. Your Rights (GDPR)

If you reside in the European Union, you have the right to:
• Access your personal data
• Request correction of incorrect data
• Request deletion of your data
• Object to the processing of your data in certain situations

To exercise any of these rights, contact us via Etsy messages.

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6. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.

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7. Contact

For the purposes of European data protection legislation, CeNa 3D Studio is responsible for processing your personal data.

For any privacy-related questions, contact us via Etsy messages.