Refunds for shipping charges will only be if the amount you paid for shipping is less than what the actual shipping and handling/packaging fees were. I try very hard to keep these costs at a bare minimum.

Return Shipping Cost: If you find that you must send something back, return shipping will be paid for by the shop *if* the item being exchanged was 1) shipped in error 2) was the incorrect item 3) other shop error. The customer will pay for return shipping for all other reasons.

Speckling, spotting and streaks of a lighter color (like lavender in a section of purple) is very normal for hand dyed yarns and are not a basis for returns/refunds/exchanges. If you need a very solid/even color please simply contact me before you make your purchase and I will accommodate you as best I can.

Refunds are not currently offered by the shop. Exchanges can be made if the yarn or fiber is returned in its original state and the shop was contacted about the problem within 3 days of the shipment being delivered. Yarn that has been caked/wound (by yourself or by the shop), swatched, or otherwise altered are final sale and non refundable.

Returns/refunds/cancellations on custom orders are not accepted.

Please make sure to order enough yardage to make your project, as my dye batches are small. Hand painted yarns will carry subtle differences in shades through each skein, it's the wonderful thing about hand painted.

Monitor/Displays vary. Should you be uncertain of a color please message me before purchase and I will send pictures to you in multiple lighting. I do not accept returns, exchanges, or refunds based on color.

I accept Credit/Debit, Etsy Gift Cards and PayPal. Please message me if you need to make arrangements for another method of payment.

I ship via USPS. Please message me if you need to make alternate arrangements for shipping method. I currently ship 2 days a week for standard packages, and 6 days a week for priority/rush order packages.

I can ship via UPS when necessary, M - F.
I can via FedEx when necessary.

Whimsical Whim is my name for a one of a kind, unrepeatable* colorway. I have many colorways that I dye over and over again, but my Whimsical Whims are different every time I dye them. Whimsical Whims bring a sense of whimsy and joy to your fiber arts, they are my most artistic colorways with limitless possibilities.

My work as a dyer can be described on two different ways, depending on what I'm dyeing. First, my standard colorways are repeatable and reliable, and I can create and recreate them with a high level of accuracy and Second, my Whimsical Whims where I get to play with colors and allow my creative flair come out, looking for fun combinations and new inspiration. This is where my Whimsical Whim comes from. A sense of whimsy and creativity, often done "on a whim" because inspiration strikes at the most random times.

Whimsical Whims have a painterly application of dye which results in unique and interesting combinations and distribution of the colors to the fibers. The colors flow into one another in varying intensities and depth which results in colorways that are difficult or impossible to replicate. Despite seeing several skeins with the same name, they won't be exactly alike - even when they come from the same pot! So when you see "Whimsical Whim" and fall in love...

*Some Whimsical Whims are repeatable in that I use the same colors in similar ways to create a relatively repeatable result.