ChicCollectiveDesign

ChicCollectiveDesigns Privacy Policy
Last updated 13 September 2024.

This Privacy Policy describes how and when ChicCollectiveDesigns (“we,” “us,” “our”) collects, uses, and shares information when you purchase an item from ChicCollectiveDesigns (https://www.etsy.com/shop/ChicCollectiveDesign), contact us, or otherwise use our services through Etsy.com or its related sites and services.

By purchasing an item from ChicCollectiveDesigns or interacting with us, you agree that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree, you must leave ChicCollectiveDesigns immediately.

We may update this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the page.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy or ChicCollectiveDesigns. You can refer to the Etsy Privacy Policy to learn more about Etsy’s privacy practices.

Additionally, while we strive to inform you when we share your information with third parties, you are solely responsible for reviewing, understanding, and agreeing to any third-party privacy policies.

Information We Collect
To fulfill your order, you must provide us with certain information (which you authorize Etsy to provide to us), such as your name, email address, postal address, payment information, and details of the product you’re ordering. You may also choose to provide us with additional personal information if you contact us directly.

Why We Need Your Information and How We Use It
We collect, use, and share your information in several legally permissible ways, including:

To provide our services: We use your information to fulfill your order, resolve disputes, and provide customer support.
With your consent: When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list or to receive notifications from us.
To comply with legal obligations: We retain information about your purchases if required by tax law or other legal obligations.
For our legitimate interests: If those interests are not overridden by your rights or interests, such as providing and improving our services, and compliance with the Etsy Seller Policy and Etsy Terms of Use.
Information Sharing and Disclosure
Protecting our customers’ personal information is crucial to our business. For this reason, we share your personal information only for limited reasons and in limited circumstances:

With Etsy: We share your information with Etsy as necessary to provide our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
With third-party service providers: We engage trusted third parties to perform functions and provide services to our shop, such as Google Analytics, which helps us understand how visitors browse ChicCollectiveDesigns. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We share your personal information with these third parties only to the extent necessary to perform these services.
In the event of a business transfer: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
In compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) perform legal obligations required by agreements; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers or others.
How Long We Store Your Information
We retain your personal information only for as long as necessary to provide you with our services and as otherwise described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. We generally keep your data for the following time period: five (5) years.

Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

If we are required to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Your rights are as follows:

  - Right to Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

  - Right to Change, Restrict, or Delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as where we are required to store information for legal reasons) we will generally delete your personal information upon your request.

  - Right to Object. You can object to (a) our processing of some of your information based on my legitimate interests and (b) receiving marketing messages from us. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue storing and using your information or if it is needed for legal reasons.

  - Right to Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so.

How to Contact Us

You may reach us with any concerns relating to privacy at store.chiccollective@gmail.com.
For purposes of EU data protection law, we, ChicCollectiveDesign, are the data controller of your personal information. If you have any questions or concerns, you may contact us at store.chiccollective@gmail.com.