ClayMasonStudio

Clay Mason Studio Handmade Pottery

Springfield, Oregon
2,354 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

ClayMasonStudio is taking a short break

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Note from shop owner We will be away until Sept 24th

Your business helps financially support us, we look forward to getting back to you upon our return.

Note from shop owner

Last updated on Sep 19, 2021

We will be away until Sept 24th

Your business helps financially support us, we look forward to getting back to you upon our return.

Amy Hess

Contact shop owner

Amy Hess

Reviews

Average item review
5 out of 5 stars
(608)
See reviews that mention:
Quality 87 Shipping 124 Customer service 38

About ClayMasonStudio

Sales 2,354
On Etsy since 2012

Shop members

  • Maple

    Marketer, Stealer Or Sponges And Bubble Wrap

    She is the keeper of clay dust, chief door monitor, and master treat eater.

  • Amy Hess

    Owner, Creator, Designer

  • Gwendolyn Hess

    Shipper

    Gwendolyn accompanies mom while walking pottery orders to the post office, pot bubble wrap and offer all the help!

Shop policies

Last updated on February 8, 2017
All Items are handmade and unique, I hope you enjoy the apparent hand of it's creator. Check out my pottery process on Facebook~ Clay Mason Studio

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
Items are insured. Upon arrival items that are broken can be refunded if a photograph of the product, packaging and USPS tracking code is send via conversations on Etsy, please message me so we can make this right!

Returns, Exchanges, and Cancellations:
Contact me within: 3 days of delivery
Ship items back to me within: 5 days of delivery
Request a cancellation within: 12 hours of purchase( I tend to ship out within 24 hours)

The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Used Pottery

Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact me if you have any problems with your order via Etsy conversations.
Payment
We love Paypal and hope you do too.
You may also pay via credit card during the checkout process.
Shipping
-Instock items will be shipped within one to three days after purchase order
Made to order Items will be shipped out within the wait time listed Clay Mason Studio takes as much care getting our pottery to you as we do making the pot itself. We understand that shipping costs are expensive and assure you that we've done our homework to choose the most inexpensive carrier available (USPS). We choose Priority Mail to get our ware to your home safe and sound. All items are shipped 2-day, insured, priority shipping.