Creating Unique Spaces with Cloud Atlas
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Announcement
Last updated on Feb 20, 2026
Reviews
4.6
(487)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Aaron on May 11, 2026
5 out of 5 starseven though the product is very high quality I made a mistake and thought it didn't come complete and had to go back and fix this but as of now everything is amazing perfect and I'm very happy thank you very much to the seller for being very understanding this morning I appreciate it.
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Masiello on May 8, 2026
5 out of 5 starsVery nice quality leather and pretty color, but the name is hard to read due to the bronze colored buckle. Overall very satisfied with this harness and seems comfortable for my Boston terrier.
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P on Apr 22, 2026
5 out of 5 starsMy daughter loved her custom blanket, you did a great job. I will definitely use this seller again.
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Mary on Apr 9, 2026
5 out of 5 starsThe collar is way too big for a small. I did not get my harness that went with it.
Melody responded on Apr 10, 2026
Thank you for your review. We would like to clarify that your order was placed for a "Large size “collar & leash” set", not a "Small full 3 pcs set with a harness". The item you received matches the exact selection made at checkout. As stated in the listing, size and set options are clearly defined. We kindly ask customers to review their selections carefully before placing an order to ensure they are choosing the correct size and product type.
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Janis on Apr 5, 2026
5 out of 5 starsI bought these for my partner’s birthday. We have a mini dachshund so I thought it’d be hilarious and they came just in time. Seller was very communicate and the quality of the print is so good! The image is clear and the material itself is also great. Couldn’t recommend more
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Marietta on Mar 21, 2026
5 out of 5 starsSad to say, I purchased this to hold the ashes of my 18-year-old babycat (which I had made into stones). It’s perfect. Many thanks.
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Emma on Mar 13, 2026
5 out of 5 starsThe quality seems professional, Arrived looking jus like the image references I had sent. It exceeded my expectations,I love it.
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About CloudAtlasCustom
Sales
2,365
On Etsy since 2021
Shop members
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Melody K.
Owner
Shop policies
Last updated on Apr 22, 2026
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Address and Delivery
We kindly advise double-checking your shipping address before completing your purchase. We cannot accept responsibility for items sent to an incorrect address provided during checkout. If an item is sent to an incorrect address due to an error in the information provided during checkout, we regret that we cannot be held responsible. We recommend reaching out to the carrier or local postal service for assistance in rerouting the package, if possible.
If a package is returned to us due to reasons such as the customer not being home, failing to pick up the package, or providing incorrect delivery information, the return shipping cost will be deducted from the refund.
Shipping and Tracking
We kindly ask that you wait until the end of the estimated delivery time before inquiring about your item's status.
For international deliveries, tracking begins once the item is scanned by the destination country's postal service. Please be patient as tracking information may take some time to update.
The estimated delivery time varies based on the destination. Please refer to the individual listings for specific delivery estimates.
Once your item has been shipped, you'll receive tracking information. Use this information to track your order through the designated carrier's website.
If your item hasn't arrived after the estimated delivery time has passed, please feel free to contact us for assistance.
Custom and personalised orders
Do not send images as a reply to an Etsy email or through Etsy messages, as image quality might be reduced in messages. Once your order is placed, we will provide the email address for this purpose.
We will request the image one time. You must provide the image within 2 days. If we do not receive the image within this time frame, we will either use the image sent through Etsy messages (despite the potential quality issues) or complete your order without shipping the item (on hold order) until you respond.
We are not responsible for low-quality images sent via email, such as screenshots. Please do not take a screenshot of the image sent through Etsy messages and email it to us. Always use the original, high-quality image.
Can I exchange my collar or harness for a different size?
Because every brand sizes differently, we always provide a detailed size chart and strongly recommend measuring your pet before placing an order.
If the wrong size is ordered without measuring, we unfortunately cannot offer a free exchange. We’re a small business and cannot process unlimited free returns or exchanges.
If you would still like to exchange for a different size, you may return the item in its original condition (to the address we will provide, not the address on the package) and place a new order. Return shipping costs are the responsibility of the customer.
To avoid sizing issues, please measure your pet’s neck and chest carefully and compare with our size chart before ordering.
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