Clutterina

Clutterina's Shop

Morgantown, West Virginia · 3293 Sales

Clutterina

Clutterina's Shop

Morgantown, West Virginia 3293 Sales On Etsy since 2008

5 out of 5 stars
(956)
Carol and Nessa

Contact shop owner

Carol and Nessa

View all 474 items

Reviews

Average item review
5 out of 5 stars
(956)
View all 956 reviews

About

Pattern-tastic!

We are a mother daughter team who love to sew!

We also love vintage fashion and sewing patterns of all types.

In our travels, we saw so many sad patterns, neglected, or in terrible condition... and we couldn't help adopting them and fixing them up. After being overwhelmed by a collection of thousands of patterns, we decided to rescue & release the patterns we couldn't use, and send them on to people who would love them as much as we do!

We treat every pattern with the utmost care, because we value not only the usefulness of the item but the history it represents. We love vintage fashion and sewing. We hope you will enjoy sewing with these patterns and know that they are truly sent to you with love!

Shop members

  • Carol

    Owner

    The mother of this mother-daughter team!

  • Nessa

    Owner

    The daughter of this mother-daughter team!

Shop policies

Last updated on April 2, 2018
Hello, welcome to our shop! We are a mother & daughter team who have been sewing together for decades! We'll be featuring vintage sewing patterns, vintage supplies, and the occasional miscellaneous something or other.

Many of our patterns are priced $5 or less, making it affordable and fun to sew it yourself. We carefully fold all of our patterns, and check each one for completeness before we list it. We use professional archival methods to repair damaged patterns. You can buy with confidence knowing you won't be getting a pattern just stuffed and wadded into an envelope. We love patterns as much as you do!

Always adding new things, so visit us often!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
We can not be responsible for loss or damage in the mail. Generally speaking, no refunds or returns unless you receive something other than what you purchased or what was advertised. We cannot pay return shipping.

If it is our mistake, we are happy to correct it. We are wiling to work with you to make you as happy as possible! So, please contact us if you have any questions, concerns, or problems so we can try to fix it.

We do consider things on a case-by-case basis so please just let us know.
Payment
We accept Paypal, credit card, or Etsy gift card.

Please pay within 3 days. Orders not paid within that time are subject to cancellation.

Message us if you have any questions or concerns.

We no longer accept money orders. If you are in desperate need of paying by money order, or other payment issue, please message us and maybe we can work something out.

After an order has been shipped, we are absolutely unable to cancel it, so please be sure you want it before you pay.
Shipping
Shipping listed is for the USA and selected other countries only.

If you are an interested international buyer whose country is not listed, please send us a message. International shipping has gone up very high and we have found it cost-prohibitive to continue shipping to every country. However, if you really are interested in an item, we are willing to work something out. We can set up a shipping option just for you if necessary.

*** PLEASE NOTE: If you want expedited or other shipping upgrade, please message us before you buy. Depending on our schedule, we may be unable to ship immediately. Also, faster shipping will require additional payment. ***

If you have any questions, please message us before making your purchase. We will ship to you within a few business days after your payment is received, usually within 24 hours on Monday - Wednesday. Orders placed in the latter half of the week (Thurs-Sun) may take a few more business days.
Additional policies and FAQs
If you have any questions or concerns please message us! We appreciate your positive feedback. If anything is not up to your expectations, please let us know and we will try to make it better.
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect

To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information if you contact me directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

1.) As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;

2.) If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

1.) Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

2.) Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as the postal service. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

3.) Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 4 years (Etsy standard.) Generally speaking we will probably never look at your information again after your order is completed... however information about order and returning customers is retained by Etsy.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

1.) Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

2.) Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we am required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

3.) Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, our shop, Clutterina on Etsy, is the data controller of your personal information. If you have any questions or concerns, you may contact us via our Etsy conversation button, or email us at Clutterina (at) Hotmail (dot) com.

** If you want to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance... We are not in control of the information Etsy holds.