If the problem is from my end (wrong options, wrong color shipped, etc.), I'll make it right, either by redoing or refunding your money at your discretion. If you item was damage or lost in shipping, I'll make it right.

For pre-made covers, I will accept returns at my discretion. Covers must be unused and free of any customization such as embossing. For refunds on these, buyer pays shipping and a 20% restocking fee.

For custom work, refunds are generally not accepted. But if you have questions or would like to return a custom product, please send me a message and we can discuss it.

I have two types of goods in my shop, made to order (custom) and pre-made.

For Made to order, everything will ship within two weeks. Typically much quicker. I'll send you a message with an approximate ship date once your order is received. If you have a special need, please let me know when you need it by.

For pre-made, shipping should occur within two business days, but will typically be the same or next business day. Again, if you have a particular need, please feel free to send a message.

All shipping is First Class USPS by default, but can ship any other way you'd like for an extra charge.

If I'm unable to ship for an extended period due to travel or other commitments, I will have an announcement up in the shop.

Wholesale inquiries welcome. Minimums and pricing depends on product and other factors.