Contact us about this through a message on Etsy! Sometimes we can, but other times we can't depending on how big the model is. We'll let you know and show you a picture in our slicer program to give you an idea of how big it is. DO NOT make an order and attach a note afterwards, as we will have to cancel it and still have to change the price of and test print the model to see if it is even possible. Instead, be sure to message us before hand so we can set up a custom order.

Currently no, we're just licensed to sell the models we have in our store. At some point, we'd think it would be great to make our own models, but we don't have the skills/time for that at the moment.

That's to just save you on shipping! It doesn't mess with detail at all, and it makes the model weigh less, which allows for cheaper shipping + cheaper prices so we can make more models!

The miniatures we are licensed to sell each vary, so we recommend to both look at the last image in the photo set on a listing, and also the measurements written in the description to be certain they are the size you want before you order. Feel free to message us to make it smaller or larger, and we can see what is possible to do (i.e too small might break in shipping). Some models are 32mm which is slightly larger than D&D's typical 28mm scale, so be aware when looking at each listing. For example, most of Dragon Trapper's Lodge miniatures are formatted for 32mm, which may be slightly larger than typical tabletop miniatures for D&D.

We use Vulcan resin, which makes them more durable than other brands of resin. This means they can take a pretty good beating. However, they shouldn't be bent or dropped as there is a good chance they will snap with too much pressure / force especially if the model has thin or small details (i.e horns, blades, or spikes may break). We recommend super glue /green stuff for miniature assembly and repair, and we try our best to ship things out as protected as they can reasonably be. This does mean however that you should take care when unwrapping your miniatures as we wrap around these smaller parts so that they do not break in the shipping container while in transit.

We highly recommend reading the description for each listing before ordering in case you're not sure if the miniature will exactly fit the scale of your game or the base it will be on. Some of our available miniatures come with custom bases (i.e with rocks, grass, or other details in the sculpt) while the majority just come with one of our bonus free 3D printed flat bases that come in the following sizes with your bought minis: 25mm, 32mm, 50mm, 75mm, and 100mm. Which size base comes with what miniature will be written in the description of each miniature. Model may not exactly fit on its bonus included base. Keep in mind if you happen to order a 'heroic scale' model (28-32mm), its scale is slightly larger than D&D scale.

Unfortunately, we are not priming / painting any miniatures we have in stock due to time constraints right now. Eventually though, we do intend to allow for custom paint orders.

We highly recommend priming any miniature you purchase before you paint it, as each model itself is UV Resin, meaning that without a painted coat of primer first, any other paint might struggle to stick to the model. Some primers we can recommend include Reaper MSP Core Colors Primer for paint-on or Vellejo Surface Primer for spray-on primer.

Unfortunately, according to our licensing agreements, we are unable to modify models ourselves. This would include cutting parts off, changing weapons around, or etc. However, feel free to reach out to us with questions as we have plenty of tips on how to kit-bash or hand-edit a model yourself once you receive it. The only modifications we are permitted to do are to scale a model up / down in size - see the "Are you able to resize a model?" FAQ for more information.

We have licenses for these creators:
Printed Obsession, CastnPlay, Dragon Trapper Lodge, Galaad Miniatures' Into the Woods, Brayan Nafarrate's collections, Monolith Arts' Lost Souls, Yasashii Kyojin Studio's Adventurer's Guide Vol. 1: Book of Beasts, Print My Minis' World of Dragons Kickstarters, Age of Signum: The Ballad of Four Corner and Artisan Guild! If there is a model you're interested in from these creators that we don't have in our store, feel free to message us as we can print it and list it!
If you have any suggestions, let us know as we might get a license for them in the future!