Read me (please)
It would be great if there was a beautiful and moving origin story for our shop, but unfortunately, this isn't the case. The idea for CollectionOfCulture did not appear in a Fortune Teller's crystal ball; nor was it unravelled from a message in a bottle floating in the Atlantic. The truth is, lots of people love hot drinks and thus we chose the mission to enhance the experience for all hot drink lovers around the world. This is not a small mission and will not be achieved easily however, we believe that our values and beliefs provide the roadmap for its achievement:
★ Uniqueness: producing mugs that will ultimately never be found elsewhere. Creating an experience and product distinctly CollectionOfCulture.
★ Variety: the understanding that expectations and preferences vary. Some want their mugs to inspire, some want their mugs to provide a laugh and others simply want a nice design. Therefore, we prioritise offering something for everyone.
★ Customer experience: prioritising value exchange and maximising customer satisfaction. Encapsulated by our gratitude to customers, professionalism, reliability, punctuality, acknowledgement and rectification of our errors.
★ Continuous improvement: acceptance of the fact we are not perfect and therefore, always seeking to be better through customer feedback and self-appraisal.
Thank you for taking the time to read our story and view our collection, it is appreciated. As a token of our appreciation, we welcome you to use the promo code 'SECRET' for 10% off.