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Frequently asked questions
FAQ 1 — How do I download my purchase?
After purchase, sign in to Etsy through a web browser and go to Your Account → Purchases and Reviews to download your files. Guest buyers can use the download link in their Etsy purchase email. Etsy digital downloads are not currently available through the Etsy app.
FAQ 2 — What software do I need?
Products are delivered as ZIP files. Extract the ZIP file before opening the included documents. Compatible software for Microsoft Word, Microsoft Excel, and PDF files is required. Review the included Start Here guide for instructions.
FAQ 3 — Can I share or redistribute the templates?
One purchase licenses unlimited authorized employees and departments within one legal entity, regardless of employee count. No per-seat licenses are required.
The license does not automatically extend to legally separate parents, subsidiaries, affiliates, other employers, or clients.
Consultants must ensure each client has an applicable license or obtain separate written permission from ComplianceReadiness.
The original templates remain the intellectual property of Arvion Ventures LLC or its licensors. Purchasers own firm-specific information they independently enter. Customization does not transfer ownership of the templates.
Resale or unauthorized redistribution is prohibited. See the included Licence and Use document for full terms.
FAQ 4 — Are these templates approved by the FCA or other regulators?
No. ComplianceReadiness is independent and is not affiliated with or endorsed by the Financial Conduct Authority. Our templates are professional resources intended to support internal compliance activities. They do not constitute legal or regulatory advice or guarantee regulatory compliance.