GDPR Compliant Privacy Policy
1. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information (processed securely by Etsy), and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of apparel, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as print-on-demand suppliers and delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
5. Transfers of Personal Information Outside the EU
Some of my service providers (e.g., Etsy, print-on-demand suppliers) may be located outside of the EU. In such cases, I ensure they follow GDPR-compliant data protection standards.
6. Your Rights
If you reside in certain territories, including the EU, you have rights under the GDPR, including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Objection to processing
- Data portability
- You may contact Etsy directly to exercise these rights, or contact me at jean2bite@gmail.com
7. How to Contact Me
For purposes of EU data protection law, I, Jean Bitežnik, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jean2bite@gmail.com. Alternately, you may mail me at:
Jean Bitežnik, Rakuševa ulica 10, 1000 Ljubljana, Slovenia