RuggedOakk

Personalized Gift Shop, Specializing in Wedding & Home

Dawsonville, Georgia

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    UPDATED MESSAGE

DUE TO THE PANDEMIC we are experiencing some longer than usual product availability and/or some minor shipping delays. Please note delivery estimates when placing your order and know that we are doing our best to fill orders both efficiently and safely. We are looking forward to this changing in the near future, please hang in there with us!

Hey Everyone and Welcome to Rugged Oak!!!
With over 100,000 + orders and a FULL 5 star rating we promise you are in the right place.

Rugged Oak, previously known as Country Barn Babe, has been featuring beautifully handcrafted items with a rustic flare since 2012! What sets us apart from everyone is the quality we provide! Everything is handcrafted, and made to order. Plus Made In America! I promise you will not be disappointed in your purchase or the customer service you receive!

We strive for fast turn around and THE BEST customer service around! Our hours of operation are Monday-Friday, 9am-5pm. We are closed on the weekend and on major Holidays. Most messages will be responded to within 24-48 hours during hours of operation. Currently we have a 4-6 week lead time to make and then ship MOST all orders. Some orders (custom designed, or toy chests) may require additional lead time. Shipping within the US can take up to 7 business days to arrive.

Please also keep in mind, most items are offered in different stain colors.

Don't forget to like us on Facebook to get access to our current specials and be able to checkout our AWESOME customer photos!
https://www.facebook.com/CountryBarnBabe

Follow us on Instagram to see our latest and greatest!
https://instagram.com/countrybarnbabe/

A BIG THANK YOU to all my old and new customers for choosing us! We are beyond thankful and blessed for you! This is what Small Business America is all about!

See more at www.countrybarnbabe.com.

Announcement

Last updated on Dec 9, 2021

UPDATED MESSAGE

DUE TO THE PANDEMIC we are experiencing some longer than usual product availability and/or some minor shipping delays. Please note delivery estimates when placing your order and know that we are doing our best to fill orders both efficiently and safely. We are looking forward to this changing in the near future, please hang in there with us!

Hey Everyone and Welcome to Rugged Oak!!!
With over 100,000 + orders and a FULL 5 star rating we promise you are in the right place.

Rugged Oak, previously known as Country Barn Babe, has been featuring beautifully handcrafted items with a rustic flare since 2012! What sets us apart from everyone is the quality we provide! Everything is handcrafted, and made to order. Plus Made In America! I promise you will not be disappointed in your purchase or the customer service you receive!

We strive for fast turn around and THE BEST customer service around! Our hours of operation are Monday-Friday, 9am-5pm. We are closed on the weekend and on major Holidays. Most messages will be responded to within 24-48 hours during hours of operation. Currently we have a 4-6 week lead time to make and then ship MOST all orders. Some orders (custom designed, or toy chests) may require additional lead time. Shipping within the US can take up to 7 business days to arrive.

Please also keep in mind, most items are offered in different stain colors.

Don't forget to like us on Facebook to get access to our current specials and be able to checkout our AWESOME customer photos!
https://www.facebook.com/CountryBarnBabe

Follow us on Instagram to see our latest and greatest!
https://instagram.com/countrybarnbabe/

A BIG THANK YOU to all my old and new customers for choosing us! We are beyond thankful and blessed for you! This is what Small Business America is all about!

See more at www.countrybarnbabe.com.

Items

 

All Items

Utensil Set

Utensil Set

$22.99

Jessica Rozzell

Contact shop owner

Jessica Rozzell

Reviews

Average item review
5 out of 5 stars
(12920)
See reviews that mention:
Quality 1640 Shipping 1641 Customer service 1207

About RuggedOakk

Sales 70,820
On Etsy since 2012

A Lasting Legacy!

Hey everyone! Thanks for stopping by to read our story of Rugged Oak and our journey in getting here today! In 2012, Nicole Oliver, created Country Barn Babe after finding her love for hand crafting. After a hard battle with cancer, Nicole went to be with The Lord. In 2020 I first started my career with Country Barn Babe as a laser engraver. I was hooked. Though I never got the honor of meeting Nicole, I felt like I already knew her- through her work. Every product that went out our doors was a piece of Nic and honored her everlasting legacy. In 2021, throughout the midst of a pandemic, Country Barn Babe was closing its doors. In that moment I realized I wanted to be in charge and create my own destiny. I quickly decided I did not want to let Nicole and her dream down, that I would purchase the company and continue to handcraft and personalize products. So I reestablished Country Barn Babe as Rugged Oak. I put my head down and went to work the good old fashion way! Creating new items to sell, trying to find new ways to attract customers. My family, who comes from a long line of carpentry, would come home from their jobs and help me build the most beautiful items to personalize. Thanks to all our new and returning customers, we are thankful to create products that can stick with your forever, whether it be a wedding item or a memorial keepsake- we are so blessed to be a part of the important times in your lives. Y'all are certainly part of the most important times in our lives!

Shop members

  • Jessica Rozzell

    Owner, Maker, Designer, Curator

    Jessica does it all, as she has a hard time delegating. She designs, creates, photographs, and handles ALL customer service.

  • Terisa Miller

    Assistant

    Terisa is the backbone of this company. She knows all the ins and outs. She has been with the company since day one. We are so very blessed to have Terisa with us and could not do it without her!

  • Zakk Miller

    Designer

    Zakk has been with the company since day one. He is the most talented graphic designer and has an incredible amount of unmatched talent when it comes to designing. Zakk creates all the personalization's for each and every product.

Production partners

  • Yeti

    Gainesville, GA

    Yeti manufactures the product and we engrave it.

Shop policies

Last updated on March 26, 2021
Welcome! All of our products are crafted by hand and right here in America. We strive to provide the very best of quality as well as customer service. We are always here for you, so don't hesitate to reach out if you have questions.

Please remember all our items are uniquely made to order with your special details. We work fast while maintaining quality to get your order filled and to you ASAP. Our current lead time is 3-4 weeks.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
All of my items are made to order, so in this case I'm sorry but I do not do returns. However your happiness with my work is my main priority, so please contact me within 3 days of receiving your order.
Payment
Paypal or credit card through my site is my preferred form of payment. If you are interested in sending a check or money order, please contact me prior to submitting your order.
Shipping
Please remember all our items are uniquely made to order with your special details. Most of our items are shipped within 4-6 weeks of ordering.

Holiday lead times vary, we will keep up to date ship times in our shop Banner!

All orders will be shipped to the address listed here on Etsy.


We package all orders very carefully however sometimes damage can occur in transport, we have no control over this. If an item arrives damaged to you, feel free to convo us so we can come up with a solution. In most all cases you, we will gladly remake and ship the item out to you. In some cases we will have it sent back and fixed.

We provide tracking information for each and every package that is shipped. In the event an item is seemingly lost in transit, we will wait 15 mailing days (from the shipment date) prior to beginning a research investigation with the mailing authority. If the package is deemed lost by the postal service itself, replacement items will be issued (please allow 7 business days for the research to take place).

I have no control over Mother Nature. Sometimes weather will delay packages, unfortunately that is our of our control.

All orders are shipped 1st Class Mail and Priority Mail via USPS.
Additional policies and FAQs
Our hours of operation when orders are created and emails are sent:
Mon-Fri: 9am-5pm EST (We are in Georgia)
Sat-Sun: CLOSED
Major Holidays: CLOSED
Please allow 24-48 hours during our hours of operation, for us to get back to you. Messaging through Etsy or email is the best and fastest way to contact us.

More information

Last updated on Nov 17, 2020
Frequently asked questions
Personalized Orders

At checkout, please put a message in the "Note to Seller" box with the personalization info you would like included.

Need ASAP?

If you need your item to arrive before out standard lead times, please leave that date in the order notes box at checkout.

Can I Change the Font?

Yes! We offer any font from www.dafont.com.

Custom and personalized orders

Because wood is a natural material, we cannot guarantee that the grain and the shade of wood used for your board will match the listing image.

Cutting Board Care

Washing ~ Wash your cutting board with soap and warm water and scrub well. The volume of water and mechanical scrubbing is more important than soap in flushing bacteria and other food particles off the board. After washing the cutting board, dry immediately with a towel and let it air dry standing up or on a raised rack with air flow.

Oil ~ We prefer a good butcher block oil ~ Once your cutting board is thoroughly dry, apply the oil directly onto the surface of the board. Be generous with the application, especially if the wood is dry.

When Will My Order Ship?

Most of our items are customized and because of this we do require a production time. Most of our items are shipped within 3 weeks of ordering however some items ship at 3-4 weeks. If you need an item sooner, we can ship sooner with our rush fee. Holiday lead times vary, please reference our shop banner for up to date info!

Are There Different Sizes Available?

Just depends on the item! We can make anything in the shop to accommodate your needs! Just convo us for pricing.

Add Gift Message

If you want to send a special note to a gift recipient just let us know in notes to seller and we will be sure to include it!

Do You Send A Proof?

We only send proofs upon request. Please leave the request in the same order notes box as your engraving details.

Coir Door Mat Care Instructions

The coir doormats we use to make our beautiful designs are manufactured with natural coir fibers and heavy duty vinyl backing to make them of the highest quality available. These are manufactured here in USA and NOT imported!
~Weather Protection
Keep your mat looking great for years to come by placing it in a sheltered, weather-protected area avoiding direct rainfall
~Matt Fibers
Mats are made with natural coconut fibers. There may be some initial shedding over the first month of use. Minor variations in the fiber color are normal and blend over time.
~Cleaning/Maintenance
Bush, vacuum, or shake the mat to remove excess fiber and keep it looking fresh. Use areas that are NOT engraved/painted for wiping your feet, wiping will cause fading.