CraftRoomTime2

Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Due to the high volume of orders that we create and ship every day, we are unable to send photos or create mock-ups before production and shipment. We do have a photo-proof package listing for purchase if you are interested. We also sometimes share sneak peeks of customer items on our Instagram @CraftRoomTime

There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal. “”Note that any damage must be reported to our shop with 48 hours of the package arriving

It is important to note that shipping carriers may experience delays during the holiday season, which can affect the estimated delivery times. Unfortunately, we cannot guarantee that a shipment will arrive by a specific date, regardless of the estimated delivery date provided by the tracking system. There have been instances where a shipment has been significantly delayed and may not be reflected in the tracking information. However, we assure you that you will receive your shipment eventually. We apologize for any inconvenience caused due to shipping delays. Please note that we cannot refund or cancel orders due to delayed delivery. If your order is delayed, please contact us and the shipping carrier for assistance. Please understand that

“CraftRoomTime2” is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen— all circumstances that are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item—please contact the shipping carrier directly regarding delays or lost packages. if you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount

If a customer’s order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

Care Instructions: For clothing items, please wash items inside out in cold water, do not bleach, do not dry clean, and do not iron directly on the design.

Size and Fit: Detailed size chart is available in all listings. It is the buyer’s responsibility to select the correct size.

Return or Cancellations: Due to the nature of the digital download file, no refund or cancellation can be offered. If there’s any problem with the image please contact us for further assistance.

Resale Digital Files: No, you may not resale any of the digital files in our shop unless you purchase a commercial license.