Craftspring

Handmade Ornaments and Gifts

Brooklyn, New York
|
| 45,548 Sales | 5 out of 5 stars 5 out of 5 stars

Craftspring is a Star Seller!

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Average review rating is 4.8 or higher

Announcement    Craftspring offers a fresh approach to the holidays. It's about the belief that a simple act of gifting can make a positive difference in the world. We make high-quality, artisan-made decorations designed to make someone smile.

We are detail and design focused. Obsessed with beauty. Committed to spreading joy. We are also Carbon Neutral and Fair Trade certified.

*** Come say Hi! and peak behind the scenes on instagram @craftspring

Announcement

Last updated on Nov 3, 2023

Craftspring offers a fresh approach to the holidays. It's about the belief that a simple act of gifting can make a positive difference in the world. We make high-quality, artisan-made decorations designed to make someone smile.

We are detail and design focused. Obsessed with beauty. Committed to spreading joy. We are also Carbon Neutral and Fair Trade certified.

*** Come say Hi! and peak behind the scenes on instagram @craftspring

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Craftspring

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Craftspring

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5 out of 5 stars
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About Craftspring

Sales 45,548
On Etsy since 2016

Handmade Magic

Shop members

  • Anne

    Owner, Designer

    Anne started Craftspring in 2009 when she designed 4 ornaments for Anthropologie. She's been working on Craftspring since, traveling to Kyrgyzstan, designing ornaments, and learning about how to run a business. It's been a fun and colorful ride!

  • Tess

    Customer Service

    Tess is our customer service lead. She's great at answering questions and helping sort through any issues. Tess is an artist herself, and an engineer by training. She is really good at finding solutions and gently making our studio run smoothly!

  • Ana

    Inventory Manager

    Ana, our amazing inventory and web manager is also there to support, and will sometimes pack and ship orders too. Ana keeps all of our hundreds (if not thousands) of products organized, stocked and easy to find in our studio.

  • Harrison

    Designer, Curator

    Harrison is the design force behind the look and feel of our Etsy store. He runs our photoshoots with our beloved photographer Tory and he is also an amazing product designer. Harrison merchandises the store and keeps it looking fresh and fun.

Production partners

  • Kyrgyzstan

    Kyrgyzstan

    All of our products are made in close (and joyful!) collaboration with our partners. We know each and every one of our artisans and work with them every step of the way - from the first designs to the final products. We are Fair Trade Certified FTF.

  • India

    India

    All of our products are made in close (and joyful!) collaboration with our partners. This ornament is made in India with a partner workshop dedicated to women’s empowerment and long-term employment and training. Their facilities also have environmentally-friendly practices such as solar power.

  • Madagascar

    Madagascar

    We designed + partnered with an NGO in Madagascar. Their main mission is to reduce poverty and protect the environment. They work with farmers to restore land and plant native grass and trees that not only support local wildlife but can also be harvested and turned into income generating crafts.

Shop policies

Last updated on Oct 4, 2016

Shipping

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Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

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Returns & exchanges

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Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 23, 2023

Frequently asked questions

Gift wrapping and packaging

My order is a gift. What can you do to make it special?

Giving a gift is never a small act - we believe it is a magical moment. Each of our ornaments, garlands and tree toppers comes ready to gift in a lovely cotton pouch along with a postcard highlighting our product's handmade and fair-trade story. You can also add a gift message at checkout.

How do you ship your felties?

We ship within 2-3 business days via USPS. It takes about 3 days for US addresses, and about 7-10 days for overseas addresses. For international shipments, we cannot take charge of the customs fees – so they are NOT included in our shipping charges. You would be responsible for paying them in your home country.

Care instructions

Our ornaments, garlands, and dolls can be spot-cleaned with warm water and a little bit of soap. If this doesn’t get the stain out – you can dunk the ornaments in cold water with some dishwashing liquid and scrub more intensively. Let air-dry.

For storage – we recommend storing your ornaments in an airtight bag with some lavender or cedar wood chips. Wool is a natural fiber and insects such as moths love to nibble there way into it. Lavender and cedar wood are all-natural insect repellants.

Custom and personalized orders

We are unable to customize individual ornaments.

However, we love making large batch custom orders - and have developed ornaments for several events and brands. We'd love to work on your custom order. Our lead-time varies on the time of the year - but usually ranges to about 2-3 months for the first prototype and 2-3 months for production. If you would like a custom ornament in-time for the holidays, we need to start the design process with you by February or March. If you are not in a rush, we'd love to work with you!

Wholesale availability

Join our community of wonderful wholesalers! We work with over 250 retail stores across North America. Please contact Ana at sales@craftspring.com with your Wholesaler request. We look forward to being in touch!

Lost or Stolen Packages

If your shipment is lost or stolen, we will do everything possible to assist you. However, we are not responsible for missing packages if the shipper can verify delivery to the shipping address.

Seller details

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