BJHullDBACrafty

There are no guarantees with any item that it will last forever.

However, items personally crafted by me to sell in this shop are expected to withstand reasonable handling use bearing in mind that most of my items are for indoor use only and are not toys.

If you are not satisfied with your purchase, please notify me through Etsy messages. I gladly accept returned products in the original packaging except if the product has been opened and damaged by buyer.

If in using the product the buyer discovers a defect/flaw within the product that renders the product defective or unusable, a refund will be issues to purchaser upon receipt of the defective product.

I reserve the right to refuse a cancellation request if initiated by purchaser after items have been shipped and before it has been received by purchaser. (For example, buyer purchases item on Monday, cancels on Tuesday after shipment notification is sent by seller. In this example, please wait to receive the item before initiating a refund request because I can't stop a package in transit. Thank you for understanding.)

Shipping and packaging is a very serious part of my customer satisfaction etiquette.

I ship within 1 business day of receiving cleared payments. E-checks take up to 5 days to clear. All packages include USPS tracking. Priority mail includes insurance.

In the event that there is a delay in receiving your package, please contact me immediately. I will make every effort to notify the post office and find out a reason for such delay.

Packages damaged or lost in transit by the post office may require proof/documentation/photographs by the purchaser in order to obtain a refund per the rules of the post office, but please contact me directly so that we can process any problems together or directly with the post office.

I am a business entity registered in the State of Connecticut. *Applicable sales tax will be added at checkout to the total purchase amount for Connecticut customers.*

However, by law, some additional states may require payment of tax on online purchases which Etsy handles directly through payment processing.

I ship to the United States only and do not accept payments from foreign banks (even with United States shipping addresses).

If for any reason you are not entirely satisfied with your purchase, please contact me.

For protection in transit, most of my items are wrapped in a plastic bag and surrounded by padding material to prevent damage. Depending on the item, it may either arrive in a bubble mailer or box.

If multiple items are purchased together, sometimes it's more safe and efficient to wrap parcels in separate boxes to prevent items from breaking if shipped together.

Due to the variations on computer monitors, color may appear slightly different than in person. I try my best to accurately reflect the color of my creations through photographing techniques and lighting.

It's possible that the color you see on your computer monitor will not be an exact match to the item in person.

However, I try to make sure the color appears as close as possible to that on the computer screen when I list the item.

This is usually not a problem, but please keep this consideration in mind if you are purchasing an item to match another item in your possession.

Items I sell are not suitable for children under 3 years old.

Please keep all packaging materials, plastic bags, and all items away from babies and children under 3 to prevent serious injury or choking hazards.

I am a one-person company registered in the State of CT doing business online. Therefore, I am exempt from Proposition 65.

For additional reference to California Proposition 65, please see the following website.
https://www.p65warnings.ca.gov/proposition-65-warnings