CreatablyYou

Privacy Policy for Grace in the Balance Design Co.

1. Information I Collect
To fulfill your order, I collect certain personal information, such as your name, email, postal address, payment details (processed securely by Etsy), and details of the product you’re ordering. You may also choose to provide additional personal information (for a custom order, for example).

2. Why I Need Your Information & How I Use It
I collect, use, and share your information only to:

Fulfill your order
Provide customer support
Comply with legal or tax obligations
Improve my shop and services (without identifying specific customers)

3. Data Sharing & Disclosure
I only share your personal data as necessary to fulfill your order and never sell or distribute it. I may share information with:

Etsy (to provide my services and comply with seller policies)
Shipping companies (to deliver your order)
Legal authorities (if required by law)

4. How Long I Store Your Data
I retain your personal information only as long as necessary for my records, legal requirements, and customer service purposes. I typically keep order records for 7 years (for tax and legal compliance).

5. Your Rights
If you are a resident of California (CCPA) or the EU/UK (GDPR), you may:

Request access to your data
Ask for corrections or deletions
Opt out of certain uses (e.g., marketing emails—only applicable if you’ve subscribed)

6. Contact
For privacy-related concerns, you can contact me at graceinthebalancedesignco@gmail.com or through Etsy messages.