Personalized Custom Products - bespoke personalized gifts, employee merch, and swag for all
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All items
Announcement
Reviews
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Racheal on Jul 31, 2026
5 out of 5 starsI messaged the seller asking if I could get this sooner than the listing stated and and she responded right away and not only did I get sooner than listed but it arrived 2 days before I needed it. Will absolutely use again if I ever need another one
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Aaranie on Jul 31, 2026
5 out of 5 starsAmazing! They look so good and high quality, and they got shipped so fast
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Etsy buyer on Jul 30, 2026
5 out of 5 starsShipped really fast and looked as described. I would recommend.
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About CreatedSpark
Shop members
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Mel
Owner, Maker, Designer
Hi! I'm Mel - the one behind CreatedSpark. I grew up in a house where everything was personalized, and now it's a habit I just can't break! ;) I'm the one behind the designs and making your orders - and I love creating unique items that spark joy!
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Ollie the Cat
Assistant
Hi, I'm Ollie the cat- the shop assistant. I make sure everything looks great before it's shipped out. My mom (Mel) thinks I'm the cutest assistant in the world, and she couldn't make your gift without me.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Custom and personalized orders
All of our items can be made as a custom order and/or personalized. If you do not see the option listed, please reach out to us and we'll provide additional details.
As each item is personalized, we do not accept returns or exchanges.
Please be sure to review what you provide to us before checking out, as we will create to your specifications.
Bulk Orders
We do provide bulk orders of the same design and product - at a discount. Please reach out to us for more details before ordering.
Where do I provide the personalization information for my item?
Each listing will have a personalization box with instructions. In some instances, you will provide a link to the file download or website; or you will type in the name, quote, etc.; and so on. Please reach the directions carefully, and if you have any questions or you aren't able to provide the details in the listing at checkout, please reach out to us on Etsy and we'll support you from there.
Do you accept returns, exchanges, or alterations after delivery?
No. Due to the custom nature of the item we do not accept returns, exchanges, or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!
Do you send photos before you ship items?
Due to the high volume of orders that we create and ship every day, we are unable to send photos or create mock-ups before purchase, production, and shipment.
How do I make sure you match my color theme exactly?
The best way to make sure that your colors are matched as closely as possible is to send the HEX color code with your order in the personalization section. We will color-match the details you choose and/or the hex code provided when creating your product. Note: color may vary slightly due to production elements and the handmade nature of your product. If you have questions, please message us before placing an order.
Do you offer refunds under any circumstances?
There are no refunds since every item is custom.
If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase.
**Note that when submitting an insurance claim: You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal.
**Note that any damage must be reported to our shop within 48 hours of the package arriving.
What if my package is delayed/lost in transit or stolen?
CreatedSpark is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen - all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item - please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.
If a sale starts after I place my order will you refund the difference?
The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off the amount.
What if my item is returned to the sender/seller after it's shipped?
If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.
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