CreativeZDesigns

Personalized gifts

Douglas, Arizona 1670 Sales On Etsy since 2016

5 out of 5 stars (345)

CreativeZDesigns

Personalized gifts

Douglas, Arizona | 1670 Sales

Zulema Mendoza

Contact shop owner

Zulema Mendoza

Reviews

Average item review
5 out of 5 stars
(345)
See reviews that mention:
quality 41 shipping 39 customer service 37

About CreativeZDesigns

Sales 1,670
On Etsy since 2016

Beautiful Personalized Gifts

Hi, my name is Zulema Mendoza, and I’m a mom of a beautiful young girl. My love of crafting started at a very young age. I enjoy creating beautiful things every day. I offer different items in my shop. Most of the products can be personalized and they are unique. Friends and family will appreciate the personal touch of a personalized present. Please visit my shop, I hope you like it. I will keep uploading new pictures of new products so please keep checking back. Let me know if you have any questions.

Thank you for stopping by!

Around the web

Shop members

  • Zulema Mendoza

    Owner

  • Nayeli and Tinkerbell

    Beautiful Helpers

  • Petunia

    Assistant

  • Bubbles

    Customer Service

  • Sushi

    Photographer

  • Tinkerbell

    Shipper

  • Barbie

    Designer

Shop policies

Last updated on October 27, 2019
Hi! Welcome to Creative Z Designs. Are you looking for that "unique gift" that tells a special person how much you love them? Why not personalized gift? Creative Z designs features beautiful and unique gifts for all occasions.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Once the design is approved, purchase is final and I cannot give a refund or cancel your order. Sale is final for products that do not require an approval. Please contact me if there is a problem with your order. I will be happy to work with you on solving any issues.
Payment
Payment methods
Etsy payment options – Visa, MasterCard, Pay pal, etc.
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Shipping
We always provide insurance and tracking number on all our shipments.
Additional policies and FAQs
POLICIES

Hi,

Thank you for stopping by!

Hopefully this will help you clarify any questions you might have.

• Proofs will NOT be provided unless requested.
• Please order with time. Your order will ship from 8 to 10 business days but please keep in mind that the order can take up to 2 weeks to ship.
• Before you check out, please make sure the shipping address is correct.
• Shipping notification and tracking number will be provided.
• Insurance is included
• Let me know if you have any questions

Proofs will NOT be provided unless requested. If you would like to receive a proof, please let me know, and I'll send you a proof. Proofs require an approval. Watch your Etsy conversations for your proof (usually in 2-4 business days). Please promptly reply to your proof viewing so that I can complete your order and get it on its way. Allow 2 weeks for shipping after the design has been approved. If I cannot contact you within 5 days for an approval, your order will be cancelled.

Digital proof belongs to Creative Z Designs, and they will be watermarked. There is no limit of digital proofs. I will work on your design until you are completely satisfied. Once you approve the digital design, I will start working on your item.

Refunds and Cancellations: Sorry but I don't offer refund or cancellations for products that don't require an approval. Sales are final for products that do not require an approval.

PAYMENT METHODS
Etsy payment options – Visa, MasterCard, Pay pal, etc.
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

PHOTOS OR IMAGES
Please send me high resolution and good quality photos. Low resolution images come out blurry.
*NOTE* By submitting a photo, picture, graphic or image, you agree that you own or have permission to use them. You also agree to take full responsibility for use and or misuse of the images. Creative Z Designs will not take any responsibility for the use of the image.

Turnaround time is 2 weeks plus shipping time of 3 to 14 days.
All of our items are shipped via USPS. Remember to take into consideration shipping transit time when ordering. All our items are shipped from Arizona. All shipments have insurance and I always provide tracking numbers on each order.

If you decide to use another carrier like Fed-Ex or UPS, I’m not responsible if the item/s arrive damaged.

DAMAGED ITEM: If for any reason the item you purchased arrives damaged; contact me with photos of the damaged piece or pieces, and do not remove the box or packing. USPS may want to come by and inspect the package. Photos must be sent IMMEDIATELY after receiving the package. Send as many photos as you can (product and box). These photos will be used to claim the insurance. I will replace the damaged items as soon as possible. I will be glad to replace your item at no extra cost, but only if photos have been sent and received. My email address is Creativezdesigns1 [!at] gmail.com

If I don't receive the pictures of the damaged item and the box, I will not be able to make a new one or give you a full refund (not even a partial refund).

COLORS
Unfortunately, my printer doesn’t print white or metallic colors. I can accommodate custom color requests, but I cannot guarantee an exact match. Wood and fabric may affect ink colors, but I can try my best to match the color you are looking for. I highly recommend dark colors for the font, light colors look almost transparent.

I can add white or metallic borders, small decorations or glitter for an additional cost. Please contact me for decoration inquiries.

All orders require payment in full at time of purchase. I accept all major credit cards, as well as PayPal.

Items will be shipped to the address provided.

***International Shipping: If the shipping cost is higher than what Etsy calculated, the buyer is responsible to pay the difference.

If the shipping is less than what Etsy calculated, I will reimburse you the difference.

All our products are handmade. Please don't expose them to water or fire. These are fragile items and may break if not treated with care.
**FRAGILE – ESPECIALLY FLOWER POTS and WINE BOTTLES.

**I might display in my website, Etsy shop, Pinterest or social media the item/s that I have made for you. This will help me advertise my business. If you do not want me to display (advertise) the personalized items that you purchased at my shop, please send me a message letting me know that you don’t want me to display them, and I will NOT display them.

*Please note – These are handmade items, and there may be a variations in size and color.

Please send me a message if you have any questions.

Thank you!