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Last updated on Aug 13, 2025
Reviews
5.0
(330)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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F. on Jul 11, 2026
5 out of 5 starsBeautiful, detailed engraving, I'm thrilled! :) Plus, the customer service is very friendly and accommodating with last-minute changes. Highly recommended.
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Kaylee on Mar 23, 2026
5 out of 5 starsI LOVE my cup so much! Its incredibly beautiful 😍. I will be purchasing from seller again in the future!
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Anataina on Jun 21, 2026
5 out of 5 starsFast shipping, well packed and much much beautiful in person. I highly recommend this store. Very detailed design, love it.
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Camilla on Jun 16, 2026
5 out of 5 starsThe item is absolutely beautiful and of great quality. Delivery was fast and everything was perfect from start to finish. I am extremely happy with my purchase and would highly recommend this seller.
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April on Jun 15, 2026
5 out of 5 starsThis tumbler is too fantastic for words!!! The price was great compared to others, the shipping was faster than I thought, and the quality is just amazing!!! I am more than pleased!!!!!
About CrescentForestDesign
Sales
1,218
On Etsy since 2024
Shop members
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Chris
Maker, Designer
Chris is an active duty Navy Chief residing in San Diego, CA. Outside of work, Chris' passion is woodworking and pursuing new creative hobbies! He also enjoys Padres games, camping with his wife and 5 kids, and anything else you can do outdoors.
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Aubrey
Designer, Customer Service, Photographer
Aubrey is Chris' wife and has been a graphic designer and photographer for almost 15 years! She creates the patterns for the engraved tumblers, handles the custom design requests, and loves to woodwork when time allows!
Shop policies
Last updated on
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Do you accept returns, exchanges or alterations on engraved items, keepsakes, or other personalized items after delivery?
Due to the custom, made-to-order nature of our items, we do not accept any returns, exchanges, or requests for alterations after delivery on any of the products in our shop. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!
Can you send a proof before you ship items?
Typically we do not send photos or create mock-ups before production and shipment. If you are concerned about layout or have specific questions about fonts, please send us a message!
What if my package is delayed/lost in transit or stolen?
Crescent Forest Design is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen. These are all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item. Please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.
If a sale starts after I place my order will you refund the difference?
The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.
What if I entered the wrong shipping address?
Please contact us ASAP and if the item has not already shipped, we will confirm the address change. We cannot correct the address for packages that are already shipped. If packages are sent back to us due to incorrect or insufficient address, we will ask for a re-shipping fee.
What if my item arrives damaged?
You must contact us within 48 hours of receiving order.
My order did not reach me on time. Can I return it and receive a refund?
Sometimes there are delays in transit times across all of our shipping carriers, and these will increase during the holiday season. We cannot guarantee that a shipment will arrive by a specific date, even if the tracking provides an estimated delivery date. We cannot refund or cancel the order if it was not delivered on time. If your order is delayed, please contact the shipping carrier. We guarantee your item will be sent out within the expected production time frame, but we don't control shipping. Please understand, NO returns are accepted for shipping delays.
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