Announcement
CURRENT PRODUCTION TIME - All Crew LaLa collars, leashes & bandanas are custom made to order. Please allow 7-10 business days for production before items may be shipped.
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Items
All Items
Reviews
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Duncan on May 5, 2024
5 out of 5 starsCute pattern. Much better quality than other cheaper collars. The buckle is good quality as well.
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Amanda on May 2, 2024
5 out of 5 starsAmazing quality! There was an issue with shipping on the USPS end and she she immediately sent new collars. Thanks for the wonderful customer service!
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jennifer on Apr 24, 2024
5 out of 5 starsExcellent customer service. Helped with sizing immediately!
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Sonya on Mar 4, 2024
5 out of 5 starsI have ordered multiple collars and they hold up very well! I do spray fabric protection on before wearing helps prolong the colors. The clasps hold up perfectly! Absolutely adorable preppy colors that look great on our yellow lab mix!
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Christina on Feb 2, 2024
5 out of 5 starsExcellent quality. Beautiful collar, exceeded expectations.
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About CrewLaLa
The Story Of Crew LaLa
Shop members
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Heather & CrewPup
Owner, Maker, Designer
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Elyse Sneath
Marketing Manager
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Aly Lossing
Retail Manager
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Beth Anne Cormann
Production Manager
Production partners
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Charleston Cotton Exchange
Charleston, SC
We started with one manual press and one printer. With our dedicated staff, loyal customers, and hard work we have grown the business to include 4 presses and 3 embroidery machines and more than 6,000 square feet of production area.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Sizing details
SIZING-
Find the right fit for your pup! Measure his or her neck's exact circumference with a soft tape measure to determine which size is appropriate. Please note that we have already factored in some extra room for comfort, so no need to add any spare inches to the length!
XS - 7-9"
S - 8-10"
M- 10-15"
L - 15-20"
XL - 20-25"
*Please let us know if you need a specialty size that is not listed.
Care instructions
CARE-
To keep your Crew LaLa accessories spic and span, all collars and leads are washable. We suggest hand washing in mild detergent and laying flat to dry. Do not machine wash. For added protection, apply **Scotchgard™ to your collar before use. To prevent your buckle from becoming overly scratched, we recommend refraining from attaching metal dog tags to your collar. Extend the life of your Crew LaLa products by alternating your favorite styles - after all, they are your dog's only true accessories!
**DISCLAIMER: Please do not use Scotchgard™ if your dog has any skin allergies.
Exchange & Return Policy
EXCHANGE POLICY-
Due to the fact that each Crew LaLa product is custom made by hand to order, we do not accept returns. Please be sure you are ordering with our SIZE CHART in mind. If a collar or leash needs to be exchanged for a different size, there will be a $10 PRODUCTION CHARGE PER ITEM that must be remade. Merchandise should be returned in its original unused condition. The customer is responsible for paying shipping fees associated with exchanging an item.
Please mail all items to be exchanged to the following address:
Crew LaLa
1309 Ashely River Road
Charleston, SC 29407
An invoice will be sent to the customer with exchange/shipping charges & must be paid in full before the exchange will be added to the production schedule.
Wholesale availability
Thanks for your interest in our products!
Crew LaLa is excited to announce that we are now taking applications for wholesale accounts. If you are a dog boutique or specialty retailer and would like to know how to become a Crew LaLa wholesaler, please fill out the form here to request information about our premium handmade Bow Tie, Belle Bow & Everyday Dog Collars: https://www.crewlala.com/pages/wholesale-inquiries.
Once we receive your inquiry, we will contact you in 24-48 hours to find out how we can best meet your needs. If you are an existing wholesale customer and need to place an order with us, please call us at 843.882.5181 or email us at woof@crewlala.com. We look forward to speaking with you.
Seller details
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