CrochAnna

Crochet applique patterns & handmade items

413 Sales

CrochAnna

Crochet applique patterns & handmade items

413 Sales On Etsy since 2014

4.5 out of 5 stars
(23)

Shop owner

CrochAnna

Contact

CrochAnna is taking a short break

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Note from shop owner This shop is temporarily on Vacaton Mode.

Note from shop owner

Last updated on Jan 27, 2018

This shop is temporarily on Vacaton Mode.

CrochAnna

Contact shop owner

CrochAnna

Reviews

Average item review
4.5 out of 5 stars
(23)
View all 23 reviews

Shop policies

Last updated on April 23, 2016

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
DIGITAL ITEMS:
Due to the pattern's digital nature it is not eligible for return or refund.

FINISHED ITEMS:
Should you not be happy with your item/s or changed your mind, you may return the item within 14 days of receiving for a full refund or exchange.
You will be responsible for return shipping cost, and re-shipping cost if you would like an exchange. If you decide to do so, please inform me in advance.
Payment
I accept payments made via DIRECT CHECKOUT and PAYPAL.

To use PayPal, you do not need to open a PayPal account. You can just use your credit/ debit card as a guest user in the checkout process. The transaction is immediate and digital items are available to download that very moment.

Using Direct checkout might take slightly longer for the payment to get cleared however usually it is also very fast.

For more information on both payment methods, here's a link to ETSY's policies: https://www.etsy.com/legal/direct-checkout/?ref=list
Shipping
DIGITAL ITEMS
There are no shipping costs for digital items. All my patterns are available as an instant download. This means that as soon as your payment is confirmed, you will be able to access the files on your receipt page via the "Files Ready to Download" button. You will also receive an email from Etsy where you can download your files by selecting the "View your Files on Etsy" link or button. Or you can go to Your Account>Purchases & Reviews & then click on the blue "Download Files" button on the right hand side.

Please note that all my patterns are in PDF format. Make sure that you have a PDF reader (such as Adobe Reader or Foxit Reader) installed on your computer or laptop to be able to open the file.

Once you purchase my pattern, it is fully up to you when you download it. I will not approach you if I see that you have not downloaded the pattern yet. Rest assured, that once you download the file, it will be available for download
again. There is no limit on Etsy's side for how many times a buyer can download digital files. It will not disappear and will be there for you repeatedly.

TROUBLESHOOTING:
If you cannot download my file, please first check the official Etsy guide for help: https://www.etsy.com/help/article/3949?ref=help_search_result
If you cannot open the downloaded file please make sure you have the latest version of PDF reader on your computer. Mac computers have a pdf view called "preview" that is not compatible with all pdf files (if you are on a mac).
Also, you may try downloading again. If there was a glitch in power or speed of your internet service it may not have downloaded correctly.

Should you still have any trouble please convo me and we will resolve it mutually. I am always here to help!

FINISHED items:
I ship worldwide for flat shipping costs of USD 4.00. The shipping will be made via Czech post office and only as registered mail / package. After the dispatch I will send you the ID number for tracking purposes. The delivery time should note exceed 3 weeks, this is however only a guide as to how long you should kindly allow for your item/s to be delivered. Please contact me if there are any considerable delays in the delivery time.
All items will be shipped to the address you have registered with Etsy. Please make sure your address is correct or inform me if you would want the purchased items to be sent to a different address.
Additional policies and FAQs
Please do not publish or sell my patterns for profit. You may sell finished items made from my patterns.
Thank you :-)