CsonkasCustomRustics

Csonka's Custom Rustics LLC

Bonney Lake, Washington On Etsy since 2014

39,262 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

CsonkasCustomRustics

Csonka's Custom Rustics LLC

Bonney Lake, Washington | 39,262 Sales

Announcement    Follow us on INSTAGRAM for updates and new projects! Username: CsonkasCustomRustics

Announcement

Last updated on Oct 23, 2018

Follow us on INSTAGRAM for updates and new projects! Username: CsonkasCustomRustics

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39262 Sales
 

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Csonka's Custom Rustics

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Csonka's Custom Rustics

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quality 680 shipping 669 customer service 409

About CsonkasCustomRustics

Sales 39,262
On Etsy since 2014

Csonka's Custom Rustics

Welcome to Csonka's Custom Rustics
Thank you for visiting my shop and taking the time to learn more about me.

My Name is Chris Csonka, I am a Husband and a father of three kids. I grew up in Graham, WA, making me a country boy at heart. My dad, Julius Csonka moved us out there when we were very young. After serving in the Vietnam War and overcoming cancer, he purchased a saw mill and settled down to raise his family. He used his saw mill to cut and sell lumber for people and help provide for his family. However, it was never business, but more so something he enjoyed and loved doing! He would always ask my siblings and I to help, but of course as a kid, I preferred to play around, but still gave the help he needed. After watching him and his passion for carpentry, I found myself wanting to do the same. Taking all the knowledge and skill he taught me throughout my life, I decided to use what I learned and opened a business for myself. Now, that same passion my Dad had, is instilled in me, and I can now provide for my own family, just like he did his. In 2016, I lost my Dad to cancer. I am so blessed that I got to spend my life loving and learning from a loving father, but more so an amazing man. I am proud to carry on his last name and I am lucky to have the amazing support from my own family.

I am now proud to say, what started as a hobby to provided a little extra for my family, has grown into a business. Knowing that I am able to do what I love and share some of my work with others and their families all over the world, is amazing! And I am very grateful!

I started as a Self Employed Dad with a goal to provide great quality work, but at a very reasonable price. Like all individuals, I also look for quality products at a great price. So I believe, looking for great, rustic, reclaimed item, that comes at an affordable price, is something everyone should have the opportunity to enjoy! That is one of the main reasons why I do my best to keep my prices down, but also provide top quality work. Its always so great to see pictures sent in from customers! As much as possible, I try to feature all my customers DIY projects on my instagram page (@csonkascustomrustics) and on Etsy.

I am thankful that I have had the opportunity to share my work with everyone!
Thank you for taking your time to learn more about my story. We hope to get the chance to create something beautiful for you!

Our Product's Story:
HANDCRAFTED RUSTIC, SALVAGED METAL BRACKETS. METAL WAS RECLAIMED FROM A LOCAL METAL YARD NEAR THE TIDE FLATS BY THE OCEAN FRONT AND THEN FORGED AND BENT INTO BEAUTIFUL, WALL BRACKETS. ORIGINAL RUST IS CLEAR-COATED TO GIVE A RUSTIC FINISH AND INDUSTRIAL-INSPIRED CHARM TO THE MODERN HOME. GREAT FOR DOORWAYS AND FOR ANY ROOM IN YOUR HOUSE OR AS SIMPLE DÉCOR TO DISPLAY YOUR PRICELESS PIECES. ​​

HANDCRAFTED RUSTIC SALVAGED LOGS AND LUMBER. WOOD WAS RECLAIMED FROM FALLEN TREES, MILLED UP, AND CUT INTO LUMBER. LUMBER WAS SALVAGED FROM VARIOUS SOURCES AND MAY VARY IN AGE. EACH PIECE IS SANDED DOWN AND STAINED TO ENHANCE THE WOOD’S NATURAL GRAIN AND DISPLAY ITS UNIQUE COLOR AND CHARACTER. ADDS A BEAUTIFUL, RUSTIC CHARM TO ANY ROOM OF THE HOUSE!

Shop members

  • Chris Csonka

    Owner, CEO

  • KC Csonka

    Owner, CEO

  • Kit

    Shop Manager

  • Jason

    Lead Fabricator

  • Alex

    Fabricator Assistant & Shipping

  • Daniel Pressley

    Welder

Shop policies

Last updated on August 17, 2020
My Goal is your complete satisfaction with your purchase. I realize that things happen and circumstances change. Although we are not perfect, we take great care and handcraft every item! No two items are the same. Our product goes through final inspection before it is packaged and shipped to avoid damage.

**** We want Positive feedback ****

****We want our customers 100% satisfied****

We are trying to achieve FIVE STARS in all areas of customer satisfaction.

We are committed to satisfaction of your purchase. If you are not satisfied with your purchase for any reason. PLEASE give us an opportunity to make it right before leaving feedback.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
**BUYERS ARE RESPONSIBLE FOR READING ALL POLICIES AND DESCRIPTION BEFORE PURCHASING ORDERS, BUYERS WHO PURCHASE ITEMS/ORDERS ACKNOWLEDGE THEY HAVE READ AND CHECKED ALL POLICIES/DETAILS/RETURN/SHIPPING & SAFETY DETAILS BEFORE BUYING ITEMS/ORDERS**

WE DO NOT ACCEPT RETURNS ON CUSTOM ORDERS OR PRODUCTS "MADE TO ORDER".

CANCEL REQUEST:
ALL CANCELLATION REQUEST MUST OCCUR THROUGH ESTY MESSAGING, NO OTHER METHOD WILL BE HONORED.

PLEASE KNOW THAT ALL ITEMS ARE SUBJECT TO BEING SHIPPED AFTER THE ONE HOUR CANCELLATION REQUEST PERIOD. IF CANCELLATION IS REQUESTED AFTER ONE HOUR PERIOD, ORDERS CAN NO LONGER BE CANCELLED AND ORDERS WILL BE SHIPPED AND BUYER WILL BE RESPONSIBLE TO RETURN ITEMS PER OUR RETURN POLICY. ALL ORDERS WILL BE SHIPPED ACCORDING TO HANDLING TIMES WHEN BUYERS PURCHASED ITEMS.

RETURNS:
Custom Listings / Orders Can Not be Returned or Exchanged.
**BUYER PAYS ALL RETURN SHIPPING COST**

Please contact us within 14 days of receiving item to discuss possible return/refund options. Items Must be shipped back within 30 days of delivery. Because our pieces are handmade and highly unique, buyers are responsible for reading description and measurements of items before buying. This means that buyers will have to pay all return shipping charges based on that they have read and looked at full description/pictures of items.
Damaged items may be returned but require you to first contact seller within 24 Hours of receiving items and will require you to send photos of items.
ALL DAMAGED ITEM REQUEST MUST OCCUR THROUGH ESTY MESSAGING, NO OTHER METHOD WILL BE HONORED.

All Buyers acknowledge that they are responsible for checking and ensuring that they received all their items Purchased. Buyers must report Damaged, missing and/or incorrect items within 24 Hours of receiving a package or from tracking delivery date. Otherwise buyer acknowledges that they forfeit their right to replacing, returning and/or receiving a refund on their order and/or missing items.
ALL MISSING AND/OR INCORRECT REQUEST MUST OCCUR THROUGH ESTY MESSAGING, NO OTHER METHOD WILL BE HONORED.

Money will be refunded only when item has been returned per the return policy.

Please Note:
ORIGINAL SHIPPING COST WILL NOT BE REFUNDED FOR RETURNED ITEMS. THIS INCLUDES ITEMS THAT ARE RETURNED TO US BY THE POST OFFICE, OR FOR BEING REFUSED OR WRONG SHIPPING ADDRESS PROVIDED BY BUYER AND WILL HAVE A 50% RESTOCKING FEE APPLIED ON ORDER.
ITEMS CAN BE RESHIPPED BUT WILL REQUIRE THE BUYER TO PAY AN ADDITIONAL SHIPPING FEE.

Please Note:
Any Items that are painted or altered by buyer in anyway from original condition can NOT be returned. Items must return in original condition and color to qualify for a return.

We do make an effort to provide photographs of ready-to-ship items that look as close as possible to how they look in real life.
**BUYER PAYS ALL RETURN SHIPPING COST**

ALL ITEMS ARE SUBJECT TO THE FOLLOWING RESTOCKING FEE'S:
**25% RESTOCKING FEE ON ALL RAW METAL LEG BRACKETS**
**20% RESTOCKING FEE ON ALL RAW METAL PRODUCTS (Non Leg Brackets)**

**40% RESTOCKING FEE ON ALL POWDER COATED LEG BRACKETS**
**25% RESTOCKING FEE ON ALL POWDER COATED PRODUCTS (Non Leg Brackets)**

** ITEMS RETURNED TO US DAMAGED WILL NOT BE REFUNDED. BUYER IS RESPONSIBLE FOR SHIPPING ITEMS BACK IN ORIGINAL CONDITION. AND SHOULD PURCHASE INSURANCE WHEN SHIPPING ITEMS BACK. POWDER COATED ITEMS MUST BE IN ORIGINAL CONDITION AND NOT SCRATCHED/MARKED OR CHIPPED, OTHERWISE THEY WILL BE CONSIDERED DAMAGED.**

**BUYERS ARE RESPONSIBLE FOR REPORTING ALL DAMAGES WITH PHOTOS OF DAMAGED ITEMS BEFORE SHIPPING ITEMS BACK. FAILURE TO DUE SO WILL RESULT IN ITEMS BEING CONSIDERED DAMAGED DURING RETURN DUE TO BUYER NOT PROPERLY PACKAGING ITEM FOR RETURN.
Payment
**BUYERS ARE RESPONSIBLE FOR READING ALL POLICIES AND DESCRIPTION BEFORE PURCHASING ORDERS, BUYERS WHO PURCHASE ITEMS/ORDERS ACKNOWLEDGE THEY HAVE READ AND CHECKED ALL POLICIES/DETAILS/RETURN/SHIPPING & SAFETY DETAILS BEFORE BUYING ITEMS/ORDERS**

You are not able to complete the payment due to unforeseen or unexpected circumstances, please contact us as soon as possible. We will do our best to work with you to arrange a solution that is satisfactory.

Unpaid items will be canceled if not paid within 4 days of receiving an invoice.

Seller accepts cash or all major credit cards, debit or bank card with one of these logos:
Visa
MasterCard
Discover
American Express
PayPal
Etsy Gift Cards
Apple Pay
Google Pay
Shipping
**BUYERS ARE RESPONSIBLE FOR READING ALL POLICIES AND DESCRIPTION BEFORE PURCHASING ORDERS, BUYERS WHO PURCHASE ITEMS/ORDERS ACKNOWLEDGE THEY HAVE READ AND CHECKED ALL POLICIES/DETAILS/RETURN/SHIPPING & SAFETY DETAILS BEFORE BUYING ITEMS/ORDERS**

SHIPPING TIMES:
We use FEDEX 2 DAY EXPRESS AIR MAIL on almost all stock brackets.
***Note: Some PO BOX and FEDEX address restrictions may apply. Not all packages qualify for 2 day mail service. For those we use a Priority Mail service 2-5 day.
***Note: Estimated delivery may change due to holidays and weather conditions. Also know anything ordered over the weekend will get shipped the next following business day. We do NOT operate or ship over the weekends.
Please email us if you have any concerns.

Listings with free shipping offered are only valid to U.S. contiguous states only. This exclude Alaska/Hawaii, US Protectorates, APO/FPO, or PO Boxes. Please contact us before ordering to received shipping rates to these locations. If buyer has already purchased the order and did not contact us first about shipping. We will make an effort to contact buyer. If Shipping is not paid for, order will be cancelled with a 50% restocking fee on order.

Combined item shipping:
Please know that combining your order may change your handling and shipping delivery time. Handling time on multiple items and styles will be based on all the items combined.

Item will be shipped out after item is paid in full and order is made.
All items include insurance and tracking confirmation when shipped.
We use USPS, UPS and FedEx shipping.

Some items will be disassemble to provide easier shipping and better packaging/care of your item. Item will be marked for easy reassemble.

All items will be shipped to buyer's confirm account address ONLY. Before you pay, please make sure your address in your account matches the address you would like us to ship to buyer pays all fees for reshipping or changing address if item is shipped.

Most orders will be shipped out within the allowed handling times that are listed on the item. (Does not include weekends or holidays) upon receiving clear payment.

NOTE FOR INTERNATIONAL BUYERS: Buyers are responsible for All Fees, Customs & Brokerage fees. Please be aware that items may be held up in customs causing a delay in delivery.
We WILL NOT ship to any other country without an account confirmed address.
Additional policies and FAQs
**BUYERS ARE RESPONSIBLE FOR READING ALL POLICIES AND DESCRIPTION BEFORE PURCHASING ORDERS, BUYERS WHO PURCHASE ITEMS/ORDERS ACKNOWLEDGE THEY HAVE READ AND CHECKED ALL POLICIES/DETAILS/RETURN/SHIPPING & SAFETY DETAILS BEFORE BUYING ITEMS/ORDERS**

HOURS OF OPERATION (BUSINESS DAYS):
Monday - Friday from 9am-3pm.
Closed on Saturday & Sunday.

TERMS:
**RESTOCKING FEE ON ALL ITEMS**

CHANGING / ALTERING ORDERS:
Any orders already purchased that buyers need or request to change / alter will be Cancelled in within the ONE HOUR cancellation window. Orders outside of this window are no longer able to be altered / Changed. The Order will ship out as placed and a return will need to be made by customer per our return policy.
All Buyers are responsible for Ordering, Checking and Reading Description to ensure the correct size they need.
ALL CHANGE / ALTERING REQUEST MUST OCCUR THROUGH ESTY MESSAGING, NO OTHER METHOD WILL BE HONORED.

BUYERS RESPONSIBILITY AFTER PURCHASING PRODUCT:
Buyer accepts all responsibility for hanging, mounting and installing their brackets after purchasing. Buyer understands that all work should be done by a professional and licensed contractor. Buyer agrees that seller will not be held responsible or liable for damage or harm caused to buyer or improper install / usage of product. Buyer acknowledges that seller is providing the supplies for their project and will not hold seller responsible after purchasing items. Buyer agree's they will hire a licensed, Insured, and Bonded Contractor for installing any product they purchase from Csonka's Custom Rustics to ensure they are used and installed correct.
Buyers are aware that any leg product over 18x18 requires bracing to ensure they hold rigid. Buyers accept all responsibly and will not hold seller responsible for any harm that is caused by buyer not purchasing bracing.


Please Note:
Mounting bracket's: Brackets should be installed into wall studs when mounting. Not mounting correctly could result in failure and damage. If you are unsure of how to properly install them, please consult a contractor. We cannot advise you on installation as each installation is different. While these are thick steel brackets, we cannot advise on a specific load weight given the variety of installation options, board widths, lengths and specific customer usage. Please use good judgment as we are not liable if installed incorrectly.
Buyer acknowledges that seller is providing the supplies for their project and will not hold seller responsible after purchasing items. Buyer agree's they will hire a licensed, Insured, and Bonded Contractor for installing any product they purchase from Csonka's Custom Rustics to ensure they are used and installed correct.

Please Note: Buyer acknowledges that they have checked/measured and rechecked the sizes they needed before purchasing any items or sizes. Buyer accepts responsibility for items they buy.

Please Note:
POWDER COAT;
All items have been checked for marks and scratches. If you received a bracket that is damaged or chipped, please email us and provide photos of items and shipping box. We will need this to file a claim on the item received. From there we can send out a replacement.

Please Note:
If you purchase an item and leave a note or request to add powder coating to your order. We will send you a quote for the add on. If you choose not to add the powder coating or we do not hear back from you about adding the powder coating invoice by the time your order is ready to ship. We will ship your Order with the stock clear coat without Powder coating.

Please Note:
Powder Coating Handling Times;
All powder coat handling times are subject to change. Handling times given to buyers are a estimate time frame, but can always change due to the Powder Coating companies time frame and needs. We do NOT guarantee powder coat handling times.
By requesting powder coating on your order, the handling times from original purchase will change. Please know that it can add an additional 2 weeks to buyers order for requesting powder coat. Please know that it is buyer's responsibility to always email seller to get a more accurate time frame for handling on powder coating items.

Please Note: Please bear in mind that these shelves are made out of reclaimed wood and will have nail holes, gouges, wear marks, knots, knicks and small cracks. I reject any crack that would interfere with strength.

Please Note: Metal legs will be taken off for shipping and will require you to re-bolt them onto the bench. Areas will be marked for placement of legs and for easier assembly for you.

Please Note: Our lumber is described as accurately as possible but due to the nature of highly figured and/or burled wood, minor cracking and checking might not be evident. When boards are listed, they are flat unless indicated in the item description above. Because of the natural edge look to most of our slabs, our dimensions are listed as "at the widest spot" or "at the longest spot" of the slab. Some of our slabs still have the bark attached, we cannot guarantee that all bark will remain on the slab during the shipping process. Our slabs are handled with great care, but even as they get moved around on the shelf, the bark can come off.
thank you.

**Note: Any Bracing option added to the note will require you to pay a Bracing fee invoice. This invoice will be emailed to you separately with a link to the order. Please know that if the invoice is not paid for by the time its made, you order will be shipped WITHOUT bracing added.

Please Note:
All Length and Height sizes may vary slightly. We do try our best to keep them as uniformed and as close to actual size requested. Our products are all handmade, and not produced by industrial machines. By Purchasing our product, Buyer acknowledges and agrees to a 3/8" error allowance in size.

POWDER COAT HANDLING TIMES:
Items are Made-To-Order, once order is placed, we start working on it right away and start getting it ready for the powder coating company to pick up your order. Powder coating orders are picked up every Wednesday and delivered back to us 2 weeks later(This does NOT include original handling time of item(s) to make and weekends). If you place an order after Wednesday, it will be picked up the next following Wednesday to be brought to the powder coaters. Because powder coating takes time, all items that are powder coated require an additional 2-3 WEEKS HANDLING for this reason. Soon as we get items back, we ship them out right away.

**BUYERS WHO ORDER POWDER COATED ITEM(S), ACKNOWLEDGE THEY HAVE READ AND UNDERSTAND THEIR HANDLING TIMES ARE LONGER FOR POWDER COATING ORDERS. BUYERS ALSO ACKNOWLEDGE POWDER COATING ORDERS WILL NOT BE CANCELED AFTER 6HRS OF PLACING THEIR ORDER FOR POWDER COATED PRODUCT(S) OR IF THEY ARE ALREADY PICKED UP BY THE POWDER COATING COMPANY.**


HOW TO ORDER:
Please select the Style of Item your Purchasing and the Color. Then add the correct Quantity amount to your checkout cart.

Each number quantity represents Powder coating ONE ITEM.

For Example:
"Quantity: 1 = One powder Coated Item ONLY (NOT ENTIRE ORDER)
Quantity: 2 = Two powder Coated Items ONLY (NOT ENTIRE ORDER)
And so on..."

Please order ONE quantity for each of the Item(s) you purchased or that are being purchased.
For Example:
*A SET(2 pack of legs) Require you to purchase Quantity 2.
*A SET(4 pack of Hairpin legs) Require you to purchase Quantity 4.
*If you have 6 Items you need powder coated, this Requires you to purchase Quantity 6 of that style powder coated item.
And so on..."

**NOTE: If you do not purchase the correct amount quantity for your item(s) or Order. This can result in a delay in processing your order or ship date. Items will not be sent to the powder coaters if they are NOT paid for with the powder coat add on fee. Buyers who purchase the incorrect amount of Quantity for powder coat add on, will be sent an email requesting the correct amount be purchased. If buyer does not wish to purchase the correct amount, this WILL lead to part of there order being powder coated and the remaining item(s) shipped as Standard Clear Coat(NOT Powder Coated).