(please see my other review for the whole story) What?! Accommodating other last minute orders?! I had been waiting patiently for 8 weeks and still had no pottery to show for my $130.00 purchase. On May 28 I asked for a refund. Of course, I had to ask her again a second time. On May 30, this is what I said..."It's been two days since I asked for a refund. Can you please get my money back to me? It's been entirely too long for this whole process. I've been patient and understanding when I didn't have to be. Please refund me today." The purchase was refunded on May 30. I don't like leaving bad reviews, but in this case I felt I needed to let others know about her poor and untimely communication efforts, her inability to complete orders on time or at all, and her overall awful customer service.

The only thing I like about this item is the picture since that's all I've ever seen. I placed an order on April 2, 2019. The original ship date was April 25 - May 2. On April 30 I received a generic convo telling me my order would ship by May 11. No explanation or apologies. I reached out on May 11 having expected shipping information, no response. I reached out again on May 13. She finally responded on May 15 saying the kiln was acting up, but I would would get my piece shipped by May 24. May 24 came and went with no shipping info. In fact, this whole time I still had no assurance from her that the piece was even made at all. On May 27 I again asked when my items would ship. She responded saying she was "accommodating some last minute orders" and that mine would be shipped "early next week". I was actually quite ticked off...

I knew exactly what type and size of a berry bowl/drip plate I wanted based on another one I had purchased years ago from Williams Sonoma. I searched the Internet extensively and finally found exactly what I needed from CurlyGirliePottery. With Dawn's assistance, I was able to choose the color that I preferred best. The quality and craftsmanship are excellent. The end product was just as depicted in the photograph on Etsy. I especially like the high glazed finish, the shape, and design. All in all, I am very pleased with the berry bowl. Great work, Dawn! Kudos!

I ordered a set of two mugs and was very pleased with them. I was able to choose the colors I liked best and the end products were just as depicted in the photograph on Etsy. I especially like the high glazed finish and that the handles are a good size allowing me to grasp the mug with two fingers and feeling very secure. Great work, Dawn! Kudos!

Excellent ceramic piece but very poor communication from seller with incredibly long delays in shipping. No effort made by seller to reach out in the delays, I had to initiate all communication.

I placed my order January 15th with a promised date of shipment the first week in February. I contacted the seller 5 times in all and received 5 different shipping dates. By April 1st, I still had not received my order so I cancelled my order and received a refund. At no time did the seller initiate an update to me, I had to ask 5 times the status of my order.

Dawn did an amazing job making these custom mugs for my wife and got them here in time for Christmas.

I am sooooo over the moon with this vase! Not only is it stunning alone- it is a breathtaking accent to any bouqet. I love how beautiful every single angel of this vase is. It is the perfect touch to any home. I highly suggest. Not only is it amazing- but the creator is as nice as can be and incredibly thoughtful! I highly suggest her shop.

THIS IS SO BEAUTIFUL! THE COLORS ARE ABSOLUTELY BEAUTIFUL AND THE POTTERY IS EXTREMELY WELL MADE! I am very, very happy with this! The packing was extremely well packaged. The delivery was very rapid, as well. Thank you so very much!

No doubt this is a beautiful piece! Dawn has been a pleasure to work with and has kept me informed throughout the whole process! She is even doing an extra piece on short notice for a Christmas present. I am very satisfied!