CustomChic801

Manchester, United Kingdom

107.7k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (16.1k)
11 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (16.1k)
107.7k
sales
11 years
on Etsy
107.7k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (16.1k)
11 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (16.1k)
107.7k
sales
11 years
on Etsy
107727 Sales

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Announcement

Last updated on Apr 26, 2026
Susannah Jackson

Contact shop owner

Susannah Jackson

Reviews

4.9 (16127)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About CustomChic801

Personalised Jewellery and Gifts handmade in the UK

Sales 107,727
On Etsy since 2014

Personalised Jewellery and Gifts handmade in the UK

After all, why wear jewellery that doesn't say anything about you when you can wear something that means or represents something to you.

Shop members

  • shop-member-photo
    Ian Jackson

    Owner

  • shop-member-photo
    Susannah Jackson

    Owner

    I am both Dutch & Kiwi, living in the UK with my husband and our son Charlie. Owner of Custom Chic, CCJewellerySupplies and little peanut nursery art.

Shop policies

Last updated on Oct 18, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

Privacy policy

More information

Last updated on Dec 17, 2025

Frequently asked questions

Care instructions

Store all jewellery in a clean, dry place away from direct sun exposure and other atmospheric elements.

Do not store jewellery next to radiators, windowsills or in rooms with excess condensation, such as bathrooms or wet rooms. Damp and hot conditions can cause precious metals to discolour, tarnish and erode as well as damage gemstones.

Skin and hair products such as body lotions, perfumes and creams can react adversely with jewellery causing precious metals to tarnish and/or erode.
It is advisable to apply any cosmetic products in advance of putting on jewellery. Jewellery should not be worn in the shower or bath, or when bathing in a hot tub, pool or in the sea.

International Orders, Where is my order?

Please note the delivery times stated are estimates only, and not a guaranteed delivery.


Orders going to Europe are shipped with Royal mail International Priority (not tracked as standard, a upgrade to tracked and signed can be purchased at checkout)

and will be delivered in 1 to 2 weeks, but can take longer in rare occasions up to 20 working days.

Orders going to the US & Canada and the rest of the world are shipped with Royal mail International Priority (not tracked as standard, a upgrade to tracked and signed can be purchased at checkout)

and will be delivered in 1 to 2 weeks, but can take longer in rare occasions up to 30 working days.

Is your jewellery suitable for Children?

We advice against having jewellery on Children under the age of 3 due to the small parts used to make the jewellery that may become dislodged.

Older children should be fine wearing our jewellery, however please unsure to remove at night time and when not supervised.

Lost in the post - added information

Please note in the rare occasion a item does not arrive in the time set for your region max (delivery times are: 10 working days UK, 20 working days Europe, 30 working days USA and the rest of the world)

we will always offer a replacement if available or a refund. We will never leave you without a item or money.

Questions about your order?

Please contact us through Etsy messenger or our website custom-chic.co.uk. Please do not email the email address registered with Etsy, this is not monitored.

Gift wrapping and packaging

We offer gift wrapping on our Jewellery items only, the gift wrapping fee covers 1 item. If you would like more items gift wrapped please get in touch.

USA postage

All USA orders are sent with a tracked delivery which will be delivered with USPS. Any import duties for US orders are paid at point of order.

Seller details