Our Story
All items
Announcement
Reviews
-
-
Chris on Mar 27, 2026
5 out of 5 starsThere was a mix up with my order and customer service was top notch to deal with. They were very understanding
-
Gabriela on Mar 27, 2026
5 out of 5 starsEverything was personalized the way I wanted and the material on the bottom. Helps the bowl stick to the floor without sliding everywhere. Definitely recommend a friend or even as a gift!
-
william on Mar 21, 2026
5 out of 5 starsORDERED 2 LITTLE BOXES, THEY EMAILED ME, SAID THEY WERE SEND E A LARGE ONE. IT'S VERY NICE I AREADY HAVE ONE......... REALLY WOULD LIKE TO HAVE WHAT I ORDERED
-
Sam on Mar 14, 2026
4 out of 5 starsPicture ,artwork and colour are great, the edges are a little ragged which is a shame as it’s not a cheap item but overall good product.
This listing is no longer available -
Karen on Mar 11, 2026
5 out of 5 starsDidn't understand that I was only getting a picture of product. Not the product
-
Cindi on Mar 10, 2026
5 out of 5 starsThe jewelry box is sturdy and attractive. It is a bit smaller than expected, it still fits my needs. Seller was attentive!
-
Nichole on Mar 4, 2026
5 out of 5 starsGrandson is going to love this puzzle. Great quality. Love it
-
About CustomCraftssStore
Shop members
-
Rao Saira
Owner
-
Rexii67
Customer Service
Customer service for our Etsy shop is managed by Rexii. They handle messages, order inquiries, and customization support to ensure fast, professional, and reliable assistance for every customer on Etsy.
Production partners
-
CustomCrafts
United States
They manufacture the base product, which we then personalize, customize, and quality-check before shipping.
Shop policies
Accepted payment methods
Returns & exchanges
More information
Frequently asked questions
How long does shipping take?
Our custom gifts are made to order.
Total delivery time is usually 6–18 business days, which includes production and shipping. Delivery times may vary based on location and seasonal demand.
Will I receive a tracking number?
Yes! Once your order ships, you’ll receive a tracking number via Etsy so you can follow your package every step of the way.
How do I customize my order?
During checkout, enter your personalization details (names, dates, text, photos, etc.) in the personalization box. Make sure all details are correct before placing your order.
What if my item arrives damaged or incorrect?
If your item arrives damaged or you receive the wrong product, message us within 48 hours of delivery with photos, and we’ll resolve it quickly.
How can I contact you for help?
You can message us anytime through Etsy. We respond within 24 hours, often much faster.