Announcement
With the festive season fast approaching, we have designed lots of sparkly new products that you can personalise for friends, family, kids, teachers, and pets. With our new Fed-ex delivery option, no matter where you are in the world, we'll get your order to you fast. With over 150,000 happy customers, feel confident that you're in good hands.
Whether you are looking for engraved cufflinks for your wedding, glass trophies for work or you need help with a custom design for a special memory box we are always happy to help. Can't see something you want? Don't worry, our close-knit family team can create your design for you and lovingly personalise your item.
Featured items
Items
All Items
Reviews
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Mike on Apr 29, 2024
5 out of 5 starsPerfect! I ordered six customized plaques and they turned around better than expected! From the customer service to the speedy delivery, everything was top notch! I would highly recommend using this company for any plaques that you may need. I say 10/10 recommend!! Thank you CustomGiftCoUK! You all are awesome!!
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Joanne on Apr 29, 2024
5 out of 5 stars3rd time I have bought this product and just a lovely keepsake for a special birthday.
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Adam on Apr 29, 2024
5 out of 5 starsUsed before and would again! Very helpful from start to finish , highly recommended.
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Jay on Apr 29, 2024
4 out of 5 starsTrophies came quickly and were good quality, They are plastic but we're good quality and did the job
Shop policies
Whether you need an engraved heart padlock for your partner on their birthday, a glass thank you plaque for a teacher or a trophy for a school competition, we offer a plethora of engraved products to suit every budget, need and event.
We pride ourselves on our excellent customer service and always strive to do all we can to make sure you are happy and satisfied with all parts of the ordering and purchasing process. We usually answer within 4 hours (usually sooner) because we know customer service is the most important part of our job.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
If you need a custom or bespoke item and there isn't a listing available please contact us and we will set you one up.
If you would like to cancel your order, provided we have not already personalised and dispatched it, we can usually cancel the order and refund in full. Please contact us to find out.
Shipping
Standard UK delivery is normally between 3-5 working days after your order has been dispatched
We also have an express delivery option which is 1-3 working days after your order has been dispatched.
Please contact us for Guaranteed Next Day Delivery services.
OVERSEAS SHIPPING
Standard overseas shipping is normally between 14-21 working days. This is only an estimate and some packages can take up to 28 days to be delivered depending on the country. The standard overseas shipping option is not a trackable service.
We also have an express tracked delivery option with is normally between 7-14 working days. Again this is only an estimate and some packages can take slightly longer to arrive depending on the destination. This shipping option comes with a tracking number so you can check on your delivery status along the way.
We can also send items via an express UPS/Fedex Courier which is normally around 2-4 working days. Prices do vary but start from around £25 for small items. Please email us for a quote if you would like to enquire about this delivery option.
Additional policies and FAQs
We are very flexible in regards to tailoring our products and engraving to suit your wants and needs.
If you ever have a question or request don't hesitate to drop us a message and we will do our very best to adapt and tailor your order so it is exactly what you are looking for.
We can also do bulk orders so if this is something you are interested in please do get in touch.
More information
Frequently asked questions
Can I request a custom order?
Yes, all of our products are created just for you. If you have a special request such as longer text or a logo or unusual design, please let us know and we can create a customised order just for you.
What are you process and shipping times?
It usually takes us 1-2 days to customise a product just for you. Then the shipping time is dependent on your shipping destination.
Shipping time estimates are shown on each product page. We ship worldwide and use a number of postal and shipping companies.
Is there an Express shipping option?
Yes, if you require something extra quick, please ask and we can organise an express courier for you. Worldwide express courier is usually 2-5 days.
If you are in the UK, we have a 1-3 day option available. We can even do next day orders if required, just let us know and we will arrange it.
How do i personalise my order?
Please leave your engraving message in the 'Notes to Seller' section when you purchase the item, during checkout.
If you miss this option, no problem, just send us a message and we will add your details.
Do you do bulk orders?
Yes, we can do bulk and wholesale orders on many of our products. Just let us know your requirements and we will help process the order.
How many characters can you have on an item?
Each item is different. The space available per item varies, so we add a recommended character limit in each product description. If you have any questions or would like more characters than is available, just let us know and we will see what we can do.
Do you have a guarantee?
Yes, we guarantee that we will get it right. We don't make mistakes often, but if we have made a mistake on the personalisation of your order, just let us know immediately and we will fix the problem free of charge.