Announcement
Welcome to The Spirit Den, your one stop magical shop! See our full selection of products at www.thespiritden.com ♡
We are so happy that you found us. Follow us on Instagram to see new products, enter giveaways or to just have some fun! www.instagram.com/the.spirit.den
*We currently ship within U.S. only.
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About TheSpiritDen
Handmade Home Goods & Apparel that bring Magick & Positivity into your Life, Home and Being. ♡
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The Spirit Den
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Privacy
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Information We Collect
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of personalized goods, for example), if you contact me directly.
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 4 years.
If you have any questions or concerns, you may contact us at hello [!at] thespiritden.com.
More information
Frequently asked questions
Gift wrapping and packaging
If you are purchasing one of our items as a gift for someone then we will support you the best way we can. When checking out check mark the box that says "Mark as Gift" and put in the notes what you would like your note to say. We carefully package all of our products so that you have a good experience when opening your order. Nothing is guaranteed but we will certainly try to meet your special requests.
Flour Sack Towel Imperfections
-The Flour Sack Towel-
These towels are reminiscent of a time when flour was
purchased in sacks weighing 50 or 100 lbs. When the flour sack was empty it would be laundered, bleached, cut and hemmed. They were commonly used as kitchen towels, cleaning and polishing cloths, diapers, undergarments, sheets, and pillowcases.
Flour sack towels are the most desirable dish towels because they are super soft, completely lint-free, absorb like a paper towel and dry faster than most kitchen towels. They make superb dusting cloths and have many culinary uses. All the nubs, blemishes and imperfections are characteristics of this fine towel.
Care instructions
Canvas Wall Banners / Altar Cloths / Flour Sack Kitchen Towels / Pouches / Pillows
SPOT CLEAN ONLY
All of the above listed products are made of cotton and sometimes tend to wrinkle or curl when shipped. To iron out curling or wrinkles you may do so by ironing the BACK side of the item.
Do NOT use steam.
Do NOT iron directly over front side of image.
To keep your garments in like-new condition, we suggest you follow the following care instructions:
- Turn garment inside out.
- Machine wash in cold water with like colors
- Do not use bleach
- Air drying reccomendedTumble dry in low heat
Super low maintenance and great quality products! Care instructions included with order. If ironing is needed do so on the back side of the image.
Wholesale availability
WE ARE NOT ACCEPTING WHOLESALE ORDERS AT THIS TIME.
We are a small home based business making our products one at a time with care and right now our retail sales are keeping us very busy!
My order says shipped. Where is it?
To find out, please click on the tracking number provided in your purchase history. Often the USPS website updates much faster than Etsy's tracing service. There have been several instances, where Etsy is showing a package as being in "pre-transit" when it is showing as having arrived in its destination city when you go to USPS website!
Do you offer local pickup?
Unfortunately, no. We do all of our business online only. We work from our home studio so we do not offer local pick up/ We've got our goodies listed online and we ship within 1-3 business days.We think with the added thrill of receiving a package in the mailbox, it's more fun than shopping in person anyway.
Wrong Shipping Address
Shipping labels are automatically printed through Etsy, with the address you input during your checkout process. Because of this, we are not responsible for items that are delivered to a wrong address or not delivered at all. Please make sure you correctly input the address you need your items shipped to.
Should the package be returned by the USPS, you can purchase a new shipping label so that we can resend your items.
If you place an order and message us stating that you have given the wrong address, we will cancel and refund your order. You should then update your Etsy account with the correct address and place your order again.