CyberPlanit

### **Privacy Policy**

**Effective Date: \[18/09/2025]**

This Privacy Policy explains how \[cyberplanit], located at \[cyberplanit.etsy.com], collects, uses, and protects your personal data when you purchase digital goods through our Etsy shop. By using our services, you agree to the collection and use of information in accordance with this policy.

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#### 1. **Information We Collect**

We collect personal information that you provide to us during your purchase or interaction with our shop. This may include:

* **Personal Identification Information**: Name, email address, and billing information (such as your address or payment details).
* **Etsy Account Information**: If you are logged into Etsy, we may access some of your Etsy account information, such as your username.
* **Order Information**: Details about your digital purchases, such as the items bought, order value, and transaction history.

#### 2. **How We Use Your Data**

We use the personal information we collect for the following purposes:

* **Processing Orders**: To fulfill and deliver your digital goods or services.
* **Communication**: To provide you with customer support, updates regarding your order, or any changes to our store policies.
* **Improvement of Services**: To enhance our products, services, and your overall experience with our Etsy store.
* **Legal Obligations**: To comply with applicable laws and regulations, including the EU’s General Data Protection Regulation (GDPR).

#### 3. **Legal Basis for Processing Personal Data**

We process your personal data based on the following legal grounds:

* **Performance of a contract**: When you make a purchase, we need to process your personal data to deliver the digital goods you requested.
* **Consent**: When you voluntarily provide us with information (e.g., through contacting us or subscribing to a newsletter), we rely on your consent to process that data.
* **Legitimate interests**: For administrative purposes or to improve our services, we may rely on legitimate interests, provided this does not override your data protection rights.

#### 4. **Data Retention**

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Once no longer necessary, your data will be securely deleted.

#### 5. **Third-Party Service Providers**

We may share your data with third-party service providers who help us operate our store and provide services to you. For example:

* **Payment Processors**: We may use payment platform & Etsy’s payment system with Payoneer. These providers have their own privacy policies.
* **Etsy**: As our selling platform, Etsy may collect and process your data. Please review Etsy's privacy policy for further details.

We ensure that any third-party service providers comply with GDPR standards and protect your data appropriately.

#### 6. **Your Rights Under GDPR**

As an EU customer, you have the following rights regarding your personal data:

* **Right to Access**: You can request a copy of the personal data we hold about you.
* **Right to Rectification**: If any of your personal data is inaccurate or incomplete, you can request corrections.
* **Right to Erasure**: You can ask us to delete your personal data, subject to certain conditions.
* **Right to Restrict Processing**: You can request that we limit the processing of your personal data.
* **Right to Object**: You can object to the processing of your personal data in certain circumstances.
* **Right to Data Portability**: You have the right to request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at \[+03196621722].

#### 7. **Security of Your Data**

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet is completely secure.

#### 8. **Cookies**

We may use cookies on our website for functionality, analytics, and performance purposes. These cookies help improve your browsing experience. By using our shop, you consent to the use of cookies.

For more details, please refer to Etsy’s cookie policy.

#### 9. **Changes to This Privacy Policy**

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the "Effective Date" at the top of the page. We encourage you to periodically review this privacy policy for the latest information.

#### 10. **Contact Us**

If you have any questions or concerns regarding this privacy policy or the way we handle your personal data, please contact us at:

* **Email**: \[cyberplanit93@gmail.com]
* **Etsy Shop**: \[cyberplanit.etsy.com]

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