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Reviews
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Scott on Nov 15, 2024
5 out of 5 starsLove the design, and the almost immediate download was a good item!
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Claudia on Jun 3, 2025
5 out of 5 starsGood information about the embroidery motif. Downloading the files was easy, as was stitching. The Aussie looks so wonderfully dreamy; I'm thrilled with the result.
About Cyncopia
Shop policies
I was at a young age creative with needle and thread, but the pottering lost for a long time out of sight. The focus has been drawn to the Digitizing Embroidery By visiting with a friend in the machine shop. Here I am particularly interested the technical requirements and the creative realization of my ideas, like I imagine.
A selection of my small designs are now available for everyone in my little Etsy-shop. Have fun with it.
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
There are no shipping costs for download products.
For online instant payments and express waiver of cancellation an instant download via Etsy is possible.
Shipping
Additional policies and FAQs
Other formats are welcome to be requested by e-mail.
The DOWNLOAD products are files that are offered, no finished embroidery.
In the file description stitch number may differ slightly depending on the file format. The embroidery files were created and embroidered on basis rayon thread 40 of the brand Madeira. When using different yarn counts or manufacturer deviations in embroidery are possible, therefore, an embroidery test on a scrap piece of fabric is advisable.
Embroidery files are excluded from the return and exchange right!
You acquire no ownership of the download files. You will receive a simple, non-transferable right to use the embroidery files. You may not edit or modify the contents, but you can combine it with other files.
My provided embroidery files are copyrighted and protected, a use is permitted only in small commercial setting or for private purposes. Should you offer goods with my designs on the internet, then add the note "design by cyncopia" to the description.
A transfer or resale is expressly prohibited.
You must continue the contents of any third parties in violation of copyright rights, in particular: not available to the public.
Illegal use and exploitation actions are prosecuted.
Privacy
What information I collect about you.
The data requested for digital order processing by Etsy will not be used or stored by us. Your files are stored on Etsy, the digital goods are immediately and automatically available in your Etsy account.
Etsy's privacy policy can be found here: www.etsy.com/de/legal/privacy
Why I need your information and how I use it
I refer to a number of legal bases to collect, use and share your information. Specifically:
• ... to the extent I need your information to provide my services, for example, to process your order, resolve disputes or provide customer support;
• ...if it is necessary to comply with a legal obligation or court order, or in connection with legal claims, such as the need to retain information about your purchases due to tax legislation; and
• ....as necessary for the purposes of my legitimate interests – unless these legitimate interests are overridden by your rights or interests – such as 1. to provide and improve my services. I use your information to provide the services you have requested from me and in my legitimate interest to improve my services; and 2. to comply with Etsy's Seller Policy and Terms of Use. I use your information as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Sharing and Disclosure of Information
Customer data is important to my business. I only disclose your personal data for certain reasons and in very specific circumstances, as follows:
• Etsy: I share information with Etsy as needed to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
• Business Transfers: If I sell my business or merge with another, I may disclose your information as part of that transaction to the extent permitted by law.
• Compliance with laws: I may collect, use, retain and disclose your information if I have a good faith belief that it is appropriate and necessary to: a) respond to legal process or regulatory requirements; b) enforce my contracts, terms and policies; c) prevent, investigate and remedy fraud and other illegal activities, security or technical problems or d) protect the rights, property and safety of my customers or other persons.
Retention
• I only store your personal data for as long as is necessary to provide you with my services and as described in my Privacy Policy. However, it is possible that I may need to retain this information in order to comply with legal obligations and regulations, resolve disputes and enforce my agreements. In general, I keep your data for the following period: 10 years.
Your rights
If you reside in certain regions, including the EU, you have a number of rights in relation to your personal data. Some of these rights apply in general and others only in certain cases. These rights are described below:
• Access: You may have the right to access and obtain a copy of the personal data I hold about you by contacting me using the contact information below.
• Modification, restriction, deletion: You may also have the right to change your personal data, restrict my use of this data or delete it. With the exception of exceptional circumstances (such as when I need to store data for legal reasons), I will generally delete your personal data upon request.
• Objection: You can object to 1. that I process some of your data with regard to my legitimate interests and 2. that you receive marketing messages from me after you have previously expressly consented to this. In such cases, I will delete your personal data unless I can prove convincing legitimate reasons for its further use or it is necessary for legal reasons.
• Complaint: If you reside in the EU and wish to raise concerns about my use of your data – without prejudice to any other rights to which you are entitled – you are entitled to contact your local data protection authority with these concerns.
How to contact me
For the purposes of the EU General Data Protection Regulation, Sabine Schulz, I am the data controller for your personal data. If you have any questions or concerns, you can contact me at info [!at] cyncopia.com. Alternatively, you can write to me at the following address:
Sabine Schulz – Cyncopia, Brüggemannstr. 33, 29664 Walsrode
More information
Frequently asked questions
How are the files delivered?
The files are offered as a so-called ZIP file as a download. This includes the embroidery files in the appropriate format, as well as a PDF information sheet with color information and illustration. For this purpose, an up-to-date PDF reader and a ZIP program are required.
Why does the key figure differ from the indication?
The key number specified in the file description may vary slightly depending on the file format. The embroidery files were created and embroidered on the basis of Stickgarn Rayon 40 of the Madeira brand. When using other yarn thicknesses or manufacturers, deviations in the embroidery pattern are possible, so an embroidery sample on a fabric residue is advisable.
How do I work with multicolored and fine plot files?
Plot files: For multicolored objects, a separate DFX file with the different color levels is included.The filigree motifs should not be plotted too small to get an optimal result.
How can the plot files be used?
The monochrome plotter motifs may only be published as a photo with a watermark and/or logo above the motif.The plotter file has been created for use on a cutting plotter and may not be used for other purposes.The copying, passing on, modification and duplication of the file is not permitted. The transfer of cut motifs as a finished product is limited to a maximum of 30 pieces per motif.
IMPRINT
Information according to § 5 TMGGraphic and textile designerSabine Schulz - CyncopiaBrüggemannstr. 3329664 WalsrodeTel.: 05161-4810067Email: info@cyncopia.comContent responsibility:Dipl. Ing. (FH) Sabine SchulzVAT ID number: DE 256073800