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About DDByMike
Shop members
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Mike
Owner
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Heather
Owner
Shop policies
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: before item has shipped
Privacy policy
More information
Frequently asked questions
What types of products does Davis Designs offer?
Davis Designs offers digital designs, including tumbler wraps, shirt designs, and custom creations. Please read each listing carefully to confirm exactly what is included.
Are your products digital or physical?
Most of our listings are digital downloads. No physical item will be shipped unless the listing specifically states that it is a physical product.
How do I receive my digital files?
After your payment is confirmed, Etsy will provide access to your files through your Purchases and Reviews section. Digital files are not usually available through the Etsy app, so you may need to use a web browser.
Custom and personalized orders
Do you accept custom design requests?
Yes! We enjoy creating personalized designs for our customers. Please send us a message with your idea, wording, colors, size, and any other details before ordering.
How long do custom designs take?
Turnaround times may vary depending on the complexity of the design and our current order volume. We will provide an estimated completion time when discussing your request.
Can I request changes to a custom design?
Yes. Minor revisions may be included with your custom order. Major changes or completely new design requests may require an additional fee.
Do you offer refunds or exchanges?
Due to the nature of digital products, refunds, returns, and exchanges are generally not accepted after files have been downloaded. Please contact us if you experience a problem with your order, and we will do our best to help.
Can I resell or share the digital files?
No. Digital files may not be copied, shared, uploaded, transferred, or resold in their original digital form.
Can I sell finished products made with your designs?
Commercial-use terms may vary by listing. Please review the listing description or contact us before purchasing if you plan to sell finished products using our designs.
How can I contact Davis Designs?
You can contact us through Etsy Messages. We will respond as soon as possible during our normal business hours.