DLdesignworks

DLdesignworks LLC

New York, United States On Etsy since 2011

1,458 Sales | 5 out of 5 stars

DLdesignworks

DLdesignworks LLC

New York, United States | 1,458 Sales

Announcement    Sustainable lighting design exclusively handcrafted for your modern environment.

DLdesignworks is a lighting design and fabricating prototypes studio founded in mid 90’s by New York City visual artists.

Announcement

Last updated on Aug 29, 2019

Sustainable lighting design exclusively handcrafted for your modern environment.

DLdesignworks is a lighting design and fabricating prototypes studio founded in mid 90’s by New York City visual artists.

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1458 Sales
 

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DLdesignworks

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DLdesignworks

Reviews

Average item review
5 out of 5 stars
(141)
See reviews that mention:
quality 28 shipping 18 customer service 21

About DLdesignworks

Sales 1,458
On Etsy since 2011

Shop policies

Last updated on December 18, 2015

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Everything we make is inspected carefully before it leaves our studio, particularly lighting items.

We do NOT except returns, refund or an exchange for any Custom ( size, finish, additional...) orders.
We do NOT except returns for: wrong size, just did not work for my space, changed my mind.
There are only two exceptions:
1- the item was damaged in transit
2- the item is defective
In these two instances alone, the seller will refund or replace the item.
You can claim any of those only within 7 days from delivery.
In order to get full refund, the purchased item needs to come back in the same shape you received it in original package. Pictures are requested of the broken item and e-mail us within 7- day return window of receiving the item, before returning. If there are missing parts or the item is any way damaged, you will NOT get full refund.
Sending a package back to us should be done using regular economy mail service and not any kind of express or priority service.
Payment
We accept Paypal and all meager credit cards.
Orders may be canceled with 48 hours.
We reserve the right to cancel an order for any reason we see fit.
Shipping
Small items will be ship via USPS, large via UPS or freight services in light duty wooden crate. All in economy class and insured. Tracking info will be sent via Etsy.
We are not liable for lost or stolen packages and releases responsibility upon transfer of order to the shipping carrier. We will not be held responsible for additional shipping charges incurred if packages are return to our store due to customer absence, errors in shipping addresses or package refusal.

International Orders:

Shipped via USPS with tracking number and insurance. The most economical way.
We are not liable if your item is held in Customs, we are not liable for any Import Tax, Duty, VAT or any other fees once your item(s) has shipped.