DREAMYWALLSHOME

We accept returns and exchanges in accordance with our shop policies listed on Etsy. Items must be returned in their original condition and within the time frame specified in our return policy.

Please note: customized or made-to-order items are not eligible for return unless they arrive damaged or defective, as per Etsy guidelines.

If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will work with you to resolve the issue in line with Etsy’s buyer protection policies.

Yes. Many of our products are handmade or crafted using natural materials. Minor variations in color, texture, grain, or finish are normal and expected, and are not considered defects.

Product dimensions and details are mentioned in the listing description—please review them carefully before purchasing.

Order cancellations are accepted only if requested before the item has been dispatched or production has started, as outlined in our shop policies. Once an order is shipped or custom work begins, it cannot be canceled.

Yes, we ship internationally. Delivery timelines may vary depending on the destination and customs processing. Any customs duties, taxes, or import fees are the responsibility of the buyer, as per Etsy’s policies.

Shipping addresses cannot be changed once the order has been processed. Please ensure your address is accurate at checkout. We are not responsible for delays or losses due to incorrect address details provided by the buyer.

Shipping addresses cannot be changed once the order has been processed. Please ensure your address is accurate at checkout. We are not responsible for delays or losses due to incorrect address details provided by the buyer.

Shipping times provided are estimates, not guarantees. Delays due to courier issues, customs clearance, weather, or peak seasons are beyond our control. We will assist where possible, but such delays do not automatically qualify for refunds.