GildedGownCo | Luxury Bridal & Evening Gowns
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Cassandra on Sep 16, 2026
5 out of 5 starsGreat dress i should of got one size up but it’s beautiful 💕
Iza responded on Sep 17, 2026
Thank you so much for your lovely review! 💕 We’re so happy to hear that you found the dress beautiful! It was a pleasure creating it for you, and we truly appreciate your support. Wishing you many beautiful moments in your gorgeous dress! ✨❤️
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Latanya on Sep 12, 2026
5 out of 5 starsMy dress was beautiful. The quality and fabric were top notch. My measurements were given and my dress fit perfectly, I even asked for the length to be a little shorter at the knee which was accommodated. Thank you.
Iza responded on Sep 12, 2026
Thank you very much, Latanya, for your thoughtful review. We are delighted to hear that you were pleased with the quality and fabric of your dress and that it fit you perfectly. We are also glad we could accommodate your requested length adjustment. It was a pleasure creating this dress for you, and we truly appreciate your trust and support. We wish you many wonderful occasions wearing it!
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Etsy buyer on Aug 30, 2026
5 out of 5 starsI needed the dress for a wedding. I ordered it at the last minute, the shop was great to communicate with. They assured me if I did expedited shipping it would get there on time and it did.
Iza responded on Aug 30, 2026
Thank you so much for your wonderful review! 💕 We’re so happy we could help make sure your dress arrived in time for the wedding. It was a pleasure communicating with you, and we truly appreciate your trust in us, especially with your last-minute order. Wishing you many beautiful memories from the special day! ✨
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Etsy buyer on Aug 16, 2026
4 out of 5 starsI needed this for a wedding and ordered it fairly last minute. I was able to message the company and they made sure I got it in time. I received so many compliments.
Iza responded on Aug 17, 2026
Thank you so much for your lovely review! ❤️ We’re so happy to hear that your dress arrived in time for the wedding and that you received so many compliments! It truly means a lot to us. ✨ We’re grateful you chose our shop for such a special occasion! 💕
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Nancy on Aug 2, 2026
5 out of 5 starsI ordered this dress with just a few weeks remaining before I travelled overseas. Customer service were extremely responsive despite the time difference with the UK and kept their word to deliver the dress on time before I was due to travel. The dress itself was beyond beautiful, giving ballgown vibes and received compliments from literally everyone. I only needed to adjust mildly and have the bow stitched. It matched the description exactly and looks even more beautiful irl. I highly recommend.
Iza responded on Aug 2, 2026
Thank you so much, Nancy, for your wonderful review! 💖 It truly means the world to us that you trusted us with your special dress, especially with such a tight timeline. We're so happy we could deliver it before your trip and that it exceeded your expectations. Hearing that you received so many compliments and that the gown looked even more beautiful in person makes our day! Thank you for mentioning our customer service as well. We always do our best to support our customers every step of the way. It was a pleasure creating your dress, and we hope you have many more unforgettable moments wearing it. Wishing you all the best, and we'd love to create something special for you again in the future! ✨💕
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Tina on Mar 13, 2026
4 out of 5 starsI loved the dress but the color I chose red was brighter to my liking. The color red in the photo seemed different than what I received.
Iza responded on Mar 13, 2026
Thank you so much for your kind words! I'm really glad to hear that you loved the dress. ❤️ Regarding the color, sometimes the shade can appear slightly different in photos due to lighting and screen settings on different devices. The dress you received is made in the red shade selected for the order, but I completely understand that colors can look different in person compared to images. I truly appreciate your feedback, and it helps me continue improving the experience for my customers. Thank you again for your support! 🌷
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KENNETH on Aug 19, 2026
1 out of 5 starsNever Received Product
Iza responded on Aug 30, 2026
Thank you for your feedback. We’re sorry for the temporary delivery issue. According to the tracking information, your order was delivered on August 26, which was the expected delivery date shown on Etsy. The package had been temporarily held by the courier due to an issue with the delivery address, and we contacted the courier to request redelivery. We’re glad the order was ultimately delivered to you, and we always do our best to assist our customers throughout the delivery process.
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Mera on Apr 17, 2026
3 out of 5 starsThe dress came folded up and stuffed in a small, soft plastic package. I would have expected a box, since it is a wedding dress. The bodice was bent as a result. There are also parts that aren't finished well, with threads sticking out. It is not as nice as in the photos. Also, the store says that the dress ships from California but it actually ships from China.
Iza responded on Apr 18, 2026
We’re sorry to hear your experience didn’t meet expectations. All dresses are made-to-order based on each customer’s measurements. During international shipping, structured bodices may temporarily lose shape due to compression but return to form with proper steaming and hanging. For any finishing concerns, we always encourage customers to contact us so we can assist and resolve issues quickly. While our shop is registered in the US, we work with international production partners for custom tailoring. We value every customer and are always here to help. 💕
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