DakinPublishing

Privacy Policy — Dakin Publishing
Last updated: Sep 28, 2026
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, and the details of the product you're ordering. Because every product I sell is an instant digital download, I do not collect or require a shipping address, and I never see your payment card details — Etsy and its payment processor handle that directly. You may also choose to provide me with additional personal information if you contact me directly, for example to ask about a licence for group or organizational use.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to deliver your download, resolve a problem with a file, or provide customer support;
• if necessary to comply with a legal obligation, such as retaining order records as required by Canadian tax law; and
• as necessary for the purpose of my legitimate interests, where those interests are not overridden by your rights, such as improving my products and complying with my obligations under the Etsy Seller Policy and Etsy's Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under the Etsy Seller Policy and Etsy Terms of Use.
• Bookkeeping and accounting. I may share limited order information with my bookkeeper and accountant as necessary to meet Canadian tax and accounting obligations.
• No delivery or fulfilment service. Unlike sellers of physical goods, I do not use any third-party delivery or fulfilment service — Etsy delivers your file to you directly, so your information is never passed to a courier or shipping provider.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to respond to legal process or government requests, enforce my agreements and policies, or prevent and address fraud or other illegal activity.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this policy, and as required to comply with my legal and tax obligations. I generally keep order and message records for six years.
Transfers of Personal Information Outside the EU
Etsy is based in the United States, so your order and message information is stored and processed on Etsy's infrastructure outside Europe as part of using its marketplace — Etsy's own Privacy Policy describes the safeguards it applies to that transfer. I do not currently use any additional service located outside Canada to run this shop. If that changes, I will update this policy to describe the safeguards in place, such as Standard Contractual Clauses.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:
• Access. You may request a copy of the personal information I hold about you by contacting me using the details below.
• Change, restrict, delete. You may ask me to correct, restrict my use of, or delete your personal information. Absent exceptional circumstances, such as where I'm required to retain data for legal reasons, I will generally delete it on request.
• Object. You can object to my processing of your information based on my legitimate interests. I will stop unless I have compelling legitimate grounds to continue, or the information is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.
How to Contact Me
Dakin Publishing is the data controller of your personal information for the purposes of EU data protection law. If you have any questions or concerns, or wish to exercise any of the rights described above, you can reach me at info@dakinpublishing.com.