DeReimerDeSign

We are in the process of changing our editable templates to Corjl templates, which will allow our customers to edit through a web browser on a PC, Mac, tablet, or smartphone without any special software or apps. The files can then be downloaded and printed or sent digitally.

Some of our editable templates will still require Adobe Reader DC and a PC or Mac (phones, tablets, and Chromebooks won’t work) until we can change them over to Corjl templates. In keeping with Etsy’s Buyer Policy, please be sure to read the listing description for the item you’re interested in to see what is currently required to self-edit.

Our self-editing templates may be edited as designed and described in the listing description and printed by the buyer at home or through a print shop. Our noneditable, print-ready files may also be printed by the buyer at home or through a print shop.

Our items are for personal-use only. Under no circumstances can these files be shared, resold, altered, given away, copied, redrawn, or sold commercially. If you use our items in any commercial marketing, proper credit must be given to DeReimer DeSign. In no way can it be implied that anyone other than DeReimer DeSign created, owns, or can sell our intellectual property. By purchasing, you agree to these terms. We actively conduct infringement searches to enforce any found violations.

Etsy automatically emails a link to your Etsy-registered email address after purchase to download the files. We don’t personally email the files. Make sure that your Etsy-registered email address is up-to-date. Many of our items are editable and allow you to personalize the text using Corjl OR Adobe (Acrobat) Reader DC. See the listing description by clicking "Learn more about this item" for full details about that specific item.

Instant download purchases are automatically marked as “completed orders” by Etsy. We are not notified if requests are left in the “notes to seller” portion of checkout. If you have questions or a special request, contact us before purchase.

If the item you purchased is a Corjl template, you can download the file and print at home, or through a local or online print shop or photo lab.

If the item is an Adobe Reader DC PDF template, you can print through any print shop that can print PDFs. Our items print on standard 8.5x11 page size (items larger than this are an exception). Print shops like Staples, Office Depot/Max, and FedEx Office can print and cut if the item is straight-edged. For our uniquely shaped designs (onesie, bowtie, etc.), you will need to hand cut.

Our PDFs cannot be printed through a photo lab or online print shop unless we convert the file. Please contact us if you need to do so at dereimerdesign@gmail.com.

We do not offer printing services, nor do we ship anything physical. All digital items will be "shipped" via email. However, many of our items are also available in our Zazzle store, where you can edit and then Zazzle will print and ship the item(s) to you: https://www.zazzle.com/store/dereimerdesign?rf=238885648237986014.

If you purchased a Corjl template, please check your email for the access link. If the link isn’t available, contact us.

If you purchased an Adobe Reader DC PDF template and have followed the provided instructions and the file is still not saving correctly, see our FAQ page at: https://dereimerdesign.com/faqs.

If you continue to have issues with the file, take a screenshot or photo of the template open on your screen and send it to us via Etsy conversation. We will need to see the entire screen, top to bottom and corner to corner, in order to troubleshoot. The screenshot MUST be provided for us to assist.

There can be many reasons for this, but if you are printing from a PDF, please note that your Adobe Reader software must be up to date or it may not print correctly on a home or a commercial printer. A free, up-to-date version can always be found at: get.adobe.com/reader.

Computers also use a different color coding system (RGB) than printers (CMYK). So even though your items should print very closely to what you see on screen, there may be some very minor differences.

If the color of your invitation is printing very different than what's shown in our shop, please take a photo of the printed image and contact us via Etsy conversation with the image attached. A photo of the printed version MUST be provided in order for us to assist.

Please see #2 for associated permissions. The person who purchased the file may print copies at home or through a print shop. If said client contacts you to print and/or cut their item, this is allowed.

You may purchase the item for each individual client and then add the cost of our item on top of your printing and/or cutting costs as long as the item is not being used for multiple clients. It is prohibited for companies/individuals to purchase our items and resell them in their original format or in any other format. By purchasing, you agree to these terms.

Files may not work on silhouette machines and are not set up for silhouette machines. Contact us before purchase for more info.

Custom orders require us to set up a new listing. If you need a custom order or a change to an instant download item (wording, font, colors, size, etc.) contact us before purchase to discuss a custom quote and please do not buy the original listing. Quotes vary depending on the request.

Custom and non-instant download orders have a turnaround time of 1-2 days, except during weekends (limited hours on Sat., closed Sun.) and holidays, please allow 2-4 days. DeReimer Design is based in Georgia (EST).

We only provide proofs after the custom listing is purchased. You can review proofs and provide changes until you get your perfect item. If a refund is requested after proofs have been sent, only 50% of the cost will be refunded.

Items that have glitter and foil effects will print flat as shown. The glitter and foil effects are embedded images in the design. For the best end-result, print on high-quality white card stock paper. Please see our printing tips for more details and places that can and cannot print our items: https://dereimerdesign.com/printing-tips.